Dr. Mike Ellis Explains: How does data analytics affect you?

Do you use spell check or autocomplete when you write? Have you ever gotten a recommendation for a TV show, movie, or product that turned out to be just what you wanted?

These helpful tools are made possible by analyzing past data to predict what should come next. It makes sense that if you enjoyed action movies in the past, you will probably like one tonight, right?

Generally, we refer to data analysis to support better decision-making as “data analytics.” That can involve better decisions on what comes next when you’re writing, which movie you might like to watch tonight, or many other decisions you make regularly. When we consider how data analytics works within the business world, we mean that data is used to discover ways to improve a business. Data analytics can assist in business decisions such as how best to order inventory, set prices, or identify our best customers.

One way to think of data analytics is as a range of options.

On one end, we have data science, the most technical branch of analytics. It typically requires advanced training in statistics and computer science, often in the form of a doctoral degree, and focuses on the theory and tools of analytics. At the other end, we have business people who want to make better decisions. They need some knowledge of analytical tools and techniques, but the business context is more important. It isn’t the tool but how it is used that really matters to this person. This end of the range is “applied data analytics.”

What gets the most attention in the media? Since October 2012, when the Harvard Business Review called “data scientist” the sexiest job of the 21st century, data science has been getting all the ink. But that overlooks an important issue: only a small fraction of companies have the resources they can dedicate to a proper data science effort.

Most small- to medium-sized companies (and a lot of big ones, too) need to find ways to get value from data inside accounting, finance, marketing, logistics, and other operational departments. The solution lies at the applied end of the data analytics range.

A knowledgeable analyst can discover hidden insights in data in many ways. Some are as simple as organizing and visualizing data. For example, say an air conditioning manufacturer is having problems with units arriving in one part of the country with cracked tubing. When looking at the shipping data for the damaged units, the manufacturer discovers that poor road conditions are causing huge jolts to the trucks carrying them, which leads to the cracks. With this discovery, the air conditioning manufacturer is able to upgrade the suspension systems used on those routes, and the expensive problem can be solved.

Because applied data analytics tools are a common solution to business problems, a career in data analysis is a wise choice.

At the UCA College of Business, we have undergraduate and graduate programs that teach the concepts and skills to prepare students to use applied data analytics. Students at the undergraduate level can get the same solid business foundation as our other programs while learning about analytical tools and techniques. Our technical certificate serves as a standalone credential for anyone who wants a foundation in data analytics to boost their career. The graduate-level programs are hands-on programs intended for working professionals and others who want to expand their skill set or are looking for a career change. The Graduate Certificate in Data Analytics is an introduction to applied data analytics that can be completed alone or as part of the MAcc or MBA program. Our Master of Science in Applied Data Analytics takes the student deeper into analytics while keeping one foot firmly planted in the business world.

Building complex statistical models from scratch might be interesting, but it doesn’t provide value for most companies. If you are more interested in solving business puzzles than in creating fancy models, check out our programs. Or, if you are running a company with a huge amount of data and aren’t sure how to get value from it, keep your eyes open for one of our graduates!


About the Author

Mike Ellis

Dr. Michael Ellis is an Associate Professor of Computer Information Systems and Analytics (CISA) at the University of Central Arkansas (UCA) College of Business, where he has served since August 2014. He earned a Ph.D. in Information Systems from the University of Kansas; he also holds an MS in Management Information Systems from the University of Houston and an MS in Finance from Texas A&M University. Ellis teaches both undergraduate and graduate students and has numerous published scholarly works.

2022 Faculty Excellence Award Winners: Professors Nelson, Horpedahl, Shaw, Burleson, Chen, & Schlachter

Each year the College of Business recognizes its outstanding faculty with awards. This year, four new awards were created to highlight the exceptional work of this faculty and to encourage continued excellence in the areas of societal impact, research, service, innovative teaching, engaged teaching, and an individual’s impact on the college itself.

(pictured from left to right, back: Schlachter, Chen, Nelson; front: Burleson, Horpedahl, Shaw)

COB Impact Award: Steve Nelson

This new award was created to recognize faculty or staff who have outsized impact on the success of the UCA College of Business. Professor Nelson’s work outside of the classroom is most often noticed by faculty. He has served as the Director of Assessment since 2016 and revamped data collection and improvement team communications. He is an outstanding communicator who helps all faculty understand what and when to assess, which contributes to continuous improvement of the college for our students.

Societal Impact Award: Dr. Jeremy Horpedahl

Dr. Horpedahl is the incoming Director of the Arkansas Center for Research in Economics (ACRE). Outside of the classroom, he is well known in the region for sharing his expert testimony with the Arkansas Legislature as well as with the general public in the newspaper and on television. On Twitter, he helps citizens understand how to tell fact from fiction and often dispels incorrect statistics and rumors. He is also a regular contributor to Economist writing every day. This new award was created to encourage societal impact such as Dr. Horpedahl’s impact on countless students and citizens.

Innovative Teaching Award: Steve Schlachter

Professor Schlachter was recognized because of his efforts to innovate in every one of the classes he teaches, whether face-to-face or online. His work sets an excellent example as the world of higher education attempts to find ways to engage students in- and outside of the classroom.

Engaged Teaching Award: Professor Cynthia Burleson

Professor Burleson is the Director of the Center for Insurance and Risk Management (IRM). She welcomes IRM professionals on a regular basis to help students gain experience and network within the industry. Burleson’s excellent work contributes to UCA’s IRM program, which remains the only IRM program in the region, and partnerships with employers are one reason why UCA has one of the most active internship programs in the state.

Excellence in Research Award: Dr. Alex Chen

Dr. Chen is known for his excellence in research. The quality and quantity of his published works are truly excellent, but he was recognized for this award because his focus is teaching others how to research well. Dr. Chen collaborates with other faculty and students in much of his work. In this past year, four of his articles that involved student collaborations underwent review, an achievement which helps his students stand out as they pursue employment and higher education opportunities.

Excellence in Service Award: Susan Shaw

Professor Shaw serves on committees doing work that is noticed by faculty, but her work coordinating the annual IT Careers Camp in partnership with Acxiom impacts high school students around Arkansas.  The event is a significant amount of work each year, and Susan does a fantastic job organizing the camp, which educates students about IT careers and encourages them to continue their education beyond high school.

Faculty Feature: Get to Know Dr. Joe Thomas

Dr. Joe Thomas, Assistant Professor of CISA in the UCA College of Business, gives us all the details – professional and personal – about what drew him to business, mentors who have influenced his life, and advice he has for students.

Degree(s), Certificates, or Licenses Earned

  • PhD, Management Science Information Systems, Oklahoma State University
  • MA, Information Systems Management, Webster University
  • BS, Computer Science (w/ Teacher Certification), Texas State University

How long have you taught at UCA in the College of Business? 5 years

What classes do you teach for the College of Business?

Currently teaching:
– CISA 4361, Cybersecurity Governance & Policy
– CISA 4375, Cybersecurity Management
– CISA 2330, Business Statistic
– CISA 4/5380, Business Intelligence & Data Visualization
– BUAD 1300, Introduction to Business
Previously taught:
– CISA 4328, Systems Analysis & Design
– CISA 3321, Managing Systems & Technology
– CISA 2343, Desktop Decision Support Technology

What student organizations do you participate in or sponsor? Business & Information Technology (BIT) Club

What drew you to the business industry? When and how did you know for sure that an education in business was the right fit for you?

Well, I started out becoming a high school teacher in Computer Science and Mathematics. At the last minute I made an audible and joined the Air Force as a Communications Officer! During my 23-year military career I had many jobs, some extremely technical, some chock-full of leadership and management, and all had a taste of business. I never lost my love for teaching. So while in the Air Force, I earned my PhD, taught at the Air Force Academy, and was the Dean of a leadership school. To answer the question – I really didn’t choose the business industry, it kind of happened organically.

Explain how a mentor has influenced your life and career.

After God then my parents, the most influential person in my life is Roy Kurban. He was my Taekwondo instructor when I was a teenager. He gave me so many life lessons I couldn’t list them here, but a few of the big ones are self-discipline, empathy, and hard work. The one that led to my current career was a passion for teaching. I used to teach the little kids’ class—you know you got something if you can make push-ups the “reward,” and they ask for more. (Now…if I can only find a way to add push-ups to my statistics class 😉)

What do you do in your spare time?

I love cutting grass! Something about seeing your progress and the clean lines…and it’s me-time, no one bothers me, and it’s a great time to listen to an audiobook.

What is a favorite class or memory you have from your time as a COB faculty member?

When a student goes out of their way to tell me I’m a good teacher and they loved my class.

List creative ways you engage students in the classroom.

Well, it’s not very creative but it is effective—exhibit high energy and smile. Learning should be fun and so should teaching, so I let them see that I want to be there. Students tend to mirror the attitude the instructor brings into the classroom. Show empathy—students need to know we care about their success and empathize with their struggles. A student who knows I care is more inclined to come to class, on-time, ready to engage and learn. Be a good storyteller—I try to answer the “so what?” questions with as many real-world stories and examples as I can. And they don’t have to be my stories, professors can use real examples from other professors, professionals in your industry, or case studies. As long as it helps make the course content personal and meaningful, mission accomplished.

What research or publications are you working on now?

I’m working with Drs. Hill and Casey on a paper looking at the impact of COVID-19 on business classes, specifically business statistics. I’m also working with Dr. Chen and Dr. McMurtrey on two papers on the acceptance of e-payment systems in various cultures. I have a student-led research project looking at student success with regard to advanced placement and concurrent credit classes for incoming freshmen. Finally, my ongoing research is related to my dissertation topic on real-world high-stakes deception detection by looking at linguistic and paralinguistic cues.

Comment about a recent collaboration with a student.

This summer, I worked at the UCA/Acxiom IT Camp and got to work with a lot of great people. Two student volunteer mentors in particular stood out, Skyler Austen and Caylen Johnson. They were great – very hard workers, great ideas, and team players! Professors evaluate students as part of our job; they are our product, and the customers are the businesses that hire them. I would hire Skyler and Caylen every day of the week and twice on Sunday!

What tips or advice would you give to new, current, or prospective business students? 

Read!!! Seriously, read every day. Read for fun, read the classics, and read to learn something new. Personally, I like listening to audiobooks as I drive to and from work (it’s amazing what you can accomplish in those tiny nibbles of time). Oh, and read the syllabus {facepalm}!

The other advice I would give to students is: try to develop a hunger for learning. Becoming a lifetime learner is one of the best things you can do for yourself, your family, and society. Learning is fun! Right now, I’m taking classes to get certifications in Tableau, and I’m loving it!

Your future employers (and the world) need people with self-discipline and grit. They also want lifetime learners who enjoy trying new things. Doing something you like to do is easy and fun, doing something you don’t is hard and painful. So jump in, do that class first, work really hard at it, and push yourself to do the best you can at something you don’t like–THAT is grit! Best case, you may learn you like it. Worst case, you learn why you don’t like it. Either way, you learn, and the mental pushups will make you stronger. But the best part is the pride you will feel after all the hard work and self-discipline it took to get to the finish line.

Finally – work hard, play hard, and be excellent to each other!

COB Student Elected International Rep of International Professional Fraternity

Insurance and Risk Management student William Biernat has been selected as an International Representative for the Grand Chapter of Gamma Iota Sigma.

The organization shared on its social media platforms, “#GammaIS thrilled to congratulate William Biernat of the Alpha Psi Chapter at the University of Central Arkansas and Zane Smith of the Beta Xi Chapter at St. Mary’s University for being elected International Student Representatives for the 2022-2023 academic year.” [credit @GammaIotaSigma]

Biernat says he is proud and excited to have been chosen to serve in this new leadership role. He was chosen as the Outstanding GIS student for the College of Business at the conclusion of the 2021-2022 academic year.

“I am especially excited and grateful to announce that I have been chosen to serve as the International Student Representative for GIS for the upcoming year,” said Biernat. “I will serve alongside Zane S. as we will represent all 4000+ members and 99 collegiate chapters all across the nation. Can’t wait to get started!

With 97+ Chapters Nationwide with 4,000+ members organized to promote, encourage, and sustain student interest in insurance, risk management, and actuarial science as professions, Gamma Iota Sigma is an international professional fraternity that aims to encourage high moral and scholastic attainments and to facilitate the interaction and cooperation of educational institutions, industry, and professional organizations by fostering research, scholarship, and improved public relations.

UCA’s Beta Alpha Psi Chapter Wins First Place in International Competition

Pictured (R to L): Kaidan Zheng, Tristen Porter, and Harris Felton

UCA students traveled to Orlando, Florida during the last week of July 2022 for the Beta Alpha Psi annual meeting of all chapters.

Before the meeting started, the students enjoyed an Arkansas BAP Connection breakfast sponsored by the Arkansas Society of CPAs. During the meeting, the students networked, provided community service, attended professional development meetings, and participated in multiple competitions.

After their regional win earlier this year, the Chapter qualified to compete at the conference and brought home the INTERNATIONAL FIRST PLACE award in Best Practices in the Art of Engagement for the Resume Escape Room they hosted for students last spring. This is UCA’s 3rd international first place in Beta Alpha Psi Best Practices. Congratulations to students Harris Felton, Tristen Porter, and Kaidan Zheng for their excellent work!

Additional UCA Recognition at the Annual Meeting:

  • Beta Alpha Psi recognized UCA as a superior chapter.
  • Daniel Wheeler competed in Project Run With It, a real-world consulting project.
  • Dean Michael Hargis received the Outstanding Dean Award.
  • Dr. Connie McKnight became a Chapter Advocate for the Southwest Region.

The students also took advantage of their time in Orlando to have some fun!

Beta Alpha Psi is an honor organization for financial information students and professionals with over 300 chapters internationally. The organization promotes academic excellence, professional development, and responsible practices.

Student Profile: Madison Bryant

Marketing major Maddie Bryant welcomes incoming freshmen to campus as a member of the Student Orientation Staff (SOS).

Madison Bryant  |  Marketing major  |  Class of 2025

What drew you to business?

I took a marketing class my senior year of high school. I did really well in there and enjoyed it. After I started college, I realized I didn’t want to be a doctor, and I decided marketing was the right path for me.

What has been useful to you in the College of Business and why?

– the faculty, curriculum, and supportive learning environment
– the events and guest speakers
– the facilities and technology
– an internships
– networking opportunities with prospective employers and industry experts

All of those are helpful because they help you gain connections and ultimately get a job after graduation. Gaining connections is so important because you never know who you will meet and how they will impact you.

My advisor Emma Allen has been wonderful! She wants me to succeed and is always there to even just listen if I have a problem. She gives great advice on classes I need to take and the route I should take. She remembers who I am when I see her around and she is overall just a wonderful person to be around.

What experience has been meaningful for you?

The experience in my Intro to Business class has been the most meaningful to me so far. Throughout the semester each week, we would learn about a different major within the COB. It really helped to shine light on areas I didn’t know existed. It showed me careers I would have never even thought about. This class was very helpful and an experience I feel you don’t get in other colleges. It can be hard to know what you want to do without having knowledge of all your options, so this helped me clarify what I wanted to do.

What tips or advice would you give to new, current, or prospective business students?

I would advise students to go to tutoring for classes where that’s available. The tutors in the COB [College of Business] are wonderful. I always feel more confident and ready for my test after I visit them.

I would definitely recommend the COB to students because there are so many different paths you can take here. There are lots of majors to pick from in the COB and even certifications you can get. The faculty is very helpful here and is happy to answer any questions you may have. The COB shares internship opportunities and has a few RSOs [student organizations] you can join.

UCA Hosts IT Careers Camp for High School Students

Thirty-five high school students from across Arkansas attended UCA’s IT Careers Camp from June 1-4, 2022. The College of Business and Acxiom partner to offer the camp, which educates students about IT careers and encourages them to continue their education beyond high school.

IT- and STEM-related activities throughout the four-day camp this year included web application development, engineering, programming, robotics, and hacking; they also connected with industry experts in a round-table discussion and visited MakerSpace and the UCA Planetarium.

Students practiced critical thinking, problem solving and communication skills as they enjoyed the UCA challenge course, escape rooms, and a capture-the-flag competition.

On the final day, students’ efforts were honored in front of parents at an awards banquet.

 

COB Alum Ebony Mitchell Crowned Miss Arkansas 2022

Ebony Mitchell, who earned a BBA in Marketing from UCA in 2019, has been crowned Miss Arkansas 2022. Winning this competition against 44 other Arkansans tops her previous titles of Miss UCA and Miss Dogwood.

Credit: Miss Arkansas Pageant

“So many of these professors who have prestigious backgrounds in whatever field they work in are willing to work with you and help you become the best version of yourself,” Mitchell said of her student experience in a 2019 interview.

With this win, Mitchell reportedly won a $30,000 scholarship and over $75,000 in other awards and gifts. Her social impact is “A Responsible Digital You,” a platform which she will promote as she travels the state supporting the Miss Arkansas and Miss America organizations.

Mitchell currently works as a marketing specialist for Conway Regional Health Systems and will represent the state of Arkansas at the Miss America event in Connecticut.

UCA’s Beta Alpha Psi Chapter Achieves Superior Status for 2021-2022

Congratulations to our Beta Alpha Psi students and to Connie McKnight and Ashley Phillips, our tireless faculty advisors, for another year of superior status!

To be a superior chapter, the registered student organization met the following requirements:

  • Average member completed at least 32 hours of service and professional development (at least 12 each)
    >265 hours of professional development
    >555 hours of service
  • Chapter completed at least 8 reaching-out activities including attending conferences; competing in best practices and project run-with-it; alumni activities’ multi-chapter events; and promoting careers in accounting, finance, information systems, and/or data analytics.

In addition, the chapter accomplished:

  • 1st place at Regionals for Best Practices in The Art of Engagement (Escape Room)
  • 2nd place at Regionals for Best Practices in The Art of Change (changing meeting formats)
  • $2375 donated to various charities (cash and items)

Beta Alpha Psi is an honor organization founded in 1919 for financial information students and professionals. There are over 300 AACSB- and/or EQUIS-accredited chapters on university campuses with over 300,000 members. Beta Alpha Psi recognizes scholastic excellence, offers professional development, and encourages ethical, social, and public responsibility.

The BAP Theta Lambda chapter of University of Central Arkansas focuses on honoring scholarship, professional development, and service to the community. Members have the opportunity to meet and get to know professionals from all areas of accounting, and they learn skills needed to be successful in careers in accounting, finance, information systems, and analytics.

The Best of College of Business: 2021-2022

The UCA College of Business delivers experiences that prepare and inspire students to be ethical, innovative and engaged business leaders who positively impact their communities. We are committed to a culture of excellence across all programs, activities, and events, with a focus on action-based learning and student success and retention.

Despite disruptions due to COVID during our last academic year, our students and alumni have overcome obstacles and risen as leaders. Several COB alumni were honored for their efforts in their communities and workplaces while our students volunteered at food pantries, prepared free tax returns for low-income Arkansans, and earned awards.

This annual review gives a brief look at this year’s student, alumni, and faculty success as well as evidence of our commitment to engaged learning.

If you have a story of success or accomplishment from 2021-2022 to add to this list, or anytime in the future, please send it to US.

Sincerely,
Michael Hargis
Dean, UCA College of Business



NEW & NOTEWORTHY

To address the changing business environment, COB expanded to add three new Applied Data Analytics programs:
– a Bachelor of Science
– a Master of Science
– and a technical certificate.

COB welcomed new Marketing & Management Department Chair, Dr. Tracy A. Suter, who began his role at the start of the spring semester.

Dr. Suter has taught and led at 5 institutions over the past 25 years; has authored many academic articles and textbooks and served in other administrative capacities; most extensive experience was as a 15-year faculty member at Oklahoma State University.

Learn more about his credentials, career, and interests.

COB Student Ambassadors engage, connect, and serve as representatives for our college. Twenty-one students took on the task of serving as COB’s first ever group of ambassadors.

They have talked with incoming students, received swag and headshots, and experienced unique development opportunities available only to ambassadors.


AWARDS & RECOGNITION

Economics student Caleb Vines won the Student Research Award at the 2022 Society of Business, Industry, and Economics (SOBIE) conference.

Several other COB faculty and students across all disciplines also presented papers at the SOBIE and International Academy of Business Disciplines (IABD) conferences this spring.  MORE

COB named its Outstanding Students who were chosen because they combined exemplary academic performance with internships, volunteerism, professional development, experiential education, and participation in clubs and other important experiences.

Daisy Martinez Carranza took home the top honor of COB’s 2022 Outstanding Student. READ MORE

UCA’s Master of Business Administration (MBA) program was named to the Princeton Review’s 2022 Best Online MBA Programs and University HQ’s Best Arkansas MBA Programs list.

Associate Professor of economics and ACRE Scholar Jeremy Horpedahl received the Public Choice’s Duncan Black Prize for the best article contributed by a senior scholar.

Karen Shaw, a member of the COB Board of Advisors, was named 2021 CFO of the Year by Arkansas Business.

Shaw was a leader even during her UCA days, as a charter member of Beta Alpha Psi, but her leadership development didn’t stop there. Learn more about Karen’s leadership as a business and community leader.

Several COB alumni, including Joyti Lal (pictured), Ericka Gutierrez, and Scott Dews were named as rising business and community leaders by Arkansas Business.


Three teams representing UCA’s MBA program placed among the top 100 performers in a worldwide business simulation competition called GLO-BUS. Nearly 2,000 teams from 99 colleges and universities competed.


Congratulations to COB’s Theta Lambda Chapter who earned first place at the 2022 Beta Alpha Psi regional conference competitions in the category of Best Practices in the Art of Engagement and will compete at the conference in Orlando this summer. The chapter also earned a second-place win for Best Practices. MORE

In addition, UCA’s chapter of Beta Alpha Psi achieved superior status for 2021-2022 from the national chapter. To be a superior chapter, the registered student organization met the following requirements:

  • Average member completed at least 32 hours of service and professional development (at least 12 each)
    >265 hours of professional development
    >555 hours of service
  • Chapter completed at least 8 reaching-out activities including attending conferences; competing in best practices and project run-with-it; alumni activities’ multi-chapter events; and promoting careers in accounting, finance, information systems, and/or data analytics.

Congratulations to our Beta Alpha Psi students and to Connie McKnight and Ashley Phillips, our tireless faculty advisors, for another year of superior status!


CAREER DEVELOPMENT & SERVICE LEARNING

More than 65 volunteers and students from UCA’s Biz@Bear Residential College collected over $1650 worth of personal care donations for children in Arkansas foster care.

This event ended an academic year with more than 1800 student engagement hours led by Academic Director, Dr. Louisa Moseley; over 200 of those were service hours. MORE

Accounting Professor Ashley Phillips was awarded the Peter J. Mehl Service-Learning Faculty of the Year Award for her work with the Volunteer Income Tax Assistance (VITA) program. Under her leadership, students volunteered approximately 420 hours to return more than $324,000 of taxpayer money to the community through the preparation of over 250 tax returns for low-income taxpayers in the region.

Sixteen business professionals connected with COB students at the annual Women in Business Sixteen business professionals connected with COB students at the annual Women in Business luncheon for which a panel and table leaders shared the “Top 5 Things Women in Business Need to Know.”

 Beta Alpha Psi hosted a COB Escape Room of intricate puzzles for students to solve. To “escape,” participants applied tips for create an effective resume. READ MORE

In ’21 & ’22, COB and Acxiom partnered to provide a four-day Information Technology (IT) Careers Camp for high school students.

During the camp, students stayed on UCA’s campus, were mentored by industry experts, and participated in exercises in programming, cybersecurity, robotics, 3D modeling, and 3D laser printing.

Congratulations to all of our graduates in 2021-2022!



If you have a story of success or accomplishment from 2021-2022 to add to this list, please send it to the UCA College of Business.

For year-round news and updates from the UCA College of Business, make sure to visit uca.edu/business/news.