Changing Your Account Name

If your name changes, you may wish to change your UCA network account name to reflect this. This includes your myUCA username and the username within your UCA-issued email account.

IT may change your account name under the following conditions:

  1. Your name must be legally changed. IT will not change account names or any other reason.
  2. If you are a student, the Registrar must already have updated your name in the Student Information System.
  3. You will need to obtain a new UCA ID from the BearCard office reflecting your new name

Once these steps are complete, you may present your updated UCA ID to the IT Help Desk, who will begin the account name change process. Note that this process may take up to two business days to complete. During this time, access to some systems may be disrupted.

You will have 30 days to transfer needed email or files from your old account to your new account. You may log in to your old account using your old username and password. After 30 days, your old account will be deleted and any data in it will be lost. Email addressed to the old account will be returned as undeliverable.

According to IT’s account activation rules, IT deactivates unenrolled student accounts on the eleventh day of the next academic term. If you have changed your student ID or your name since your account was first created, your account will be deactivated even though you may still be enrolled. To use your account, you will need to know your account name and your password.