Information Technology
| News & Updates Microsoft Drops Support of Windows XP as of April 8, 2014 As you may have read, Microsoft has announced that it will stop supporting Windows XP as of April 8, 2014. While Microsoft will continue to provide malware-assassin updates until mid 2015, your computer will eventually become open to new vulnerabilities that are discovered with the operating system, but not patched.If you currently are using a Lenovo R500 laptop or a Dell Optiplex 580 desktop that is still running Windows XP, Please look at the Microsoft Product License Key Label on the underside of theR500 and the top of the case for the Optiplex 580 confirm that it has a Windows 7 Pro license and that all 25 digits in the code are readable, if both of these conditions are met, you are eligible for an upgrade. For the Lenovo Laptop’s, you need to bring them by the IT Helpdesk so we can upgrade your device from Windows XP to Windows 7. For the Dell Optiplex 580′s, please notify the IT Helpdesk at Helpdesk@uca.edu. Please include your contact and Location information in the email. The IT Helpdesk will submit a workorder to upgrade your Operating System from Windows XP to Windows 7. HPER Center Web Cam Helpful Information Training Sessions Network Maintenance
Network Maintenance tasks are performed every Friday at 5:30 p.m. |
IT Calendar at a Glance
GroupWise Calendaring 10:00 a.m. – 11:30 a.m. Burdick Hall 218 May 16, 2014 Contact the Help Desk to signup for the class. IT Newsletter
Information Technology Help Desk
The Information Technology Help Desk exists to better respond to your requests and to schedule necessary service. We welcome you to contact us at 501.450.3107 or email us at helpddesk.uca.edu. Some Services Provided By IT
GroupWise Client: Configure GroupWise Client to install on computer Blackboard Collaborate: Online classroom presentations Computer Security: Secure your computer. iFolder: Share your files between computers. Large File Transfer: Too big for email? Use the large file transfer service. Downloads: Applications you can use for your computer. Self Help Desk: Information to solve your computer problem. Password Self-Service: Change your password online. Teamviewer: Remote help for Windows or Mac. |
