If your name changes, you may wish to change your UCA network account name to reflect this. This includes your myUCA username and the username within your UCA-issued email account.
IT may change your account name under the following conditions:
- Your name must be legally changed. IT will not change account names for any other reason.
- If you are an employee, Human Resources must already have updated your name in the Banner HR system.
- If you are a student, the Registrar must already have updated your name in the Banner Student Information System.
- You will need to obtain a new UCA ID from the BearCard office reflecting your new name.
Once these steps are complete, you may request a username change via Username Change Request Form. Note that this process may take up to two business days to complete. During this time, access to some systems may be disrupted.
If you have data in your personal network drive (O: drive) that you wish to transfer, please include this when submitting the username change request.
Review/Revision Tracking
| Date | Action |
| 2-8-24 | Added TDX request for username change and updated verbiage around transferring content |
| 4-10-24 | Updated web version |
| 4-30-25 | Reviewed – no changes |
| 2-20-26 | Reviewed – no changes |