In April 2023, Dr. Alexander Chen visited alumnus Jessica Kao (MIS 2019) in Taipei during his travels overseas. He sent an update on his visit with Jessica for COB’s Alumni Spotlight column.
Dr. Chen with Jessica Kao
Jessica Kao is an exceptional alumnus of the Management Information Systems (MIS)* department at the University of Central Arkansas (UCA). Since January 2020, she has been working for Qualcomm Semiconductor Inc. in Taipei, where she has demonstrated her commitment to her work and the skills she developed during her studies at UCA.
As part of her role at Qualcomm, Jessica is responsible for identifying key inefficiencies and issues across different projects. She develops user guides and training materials and conducts training sessions for both internal and external clients. She collaborates with multinational teams to develop and test various programs and projects. Additionally, she leverages her system analysis skills to work on supply chain operation and procurement systems for clients across APAC, the Americas, and Europe.
Jessica credits her success in the professional world to the rigorous training she received from UCA’s outstanding faculty members, particularly those in the Computer Information Systems & Analytics*, Marketing, and Management departments. She believes the College of Business at UCA provided her with a balanced, practical, and valuable education, which equipped her with the necessary tools to excel in her field.
Working alongside colleagues who mostly hold master’s degrees from prestigious universities in Taiwan and the United States, Jessica’s exceptional performance and professionalism have earned her the respect and trust of her teammates. She has also received substantial raises for her outstanding achievements. To learn more about Jessica’s achievements, check out her profile on LinkedIn.
* When Jessica graduated in 2019, the department and program were named Management Information Systems; in 2021, the name was changed to Computer Information Systems & Analytics to reflect updates to the program.