Information Technology
| The Department of Information Technology provides a variety of services to the UCA campus including: audio visual, distance education, end user support, networking, and business applications. | |||||
Information Technology NewsMedia Viewing Room Gets an UpgradeOne of the lesser known IT services is the media viewing room in Burdick Hall room 205. This room has just undergone some extensive modernization upgrades.
Home FolderRecently, we were able to increase the available storage space for the home folders of faculty and staff from 1GB to 10GB. What is the home folder? It is a personal network file storage space for your files. When you login to the network with a Windows computer you will see that you have a drive letter O: listed. This is your home folder. This storage space is included in our data backup, so it offers a higher level of protection for your files. The home folder is also accessible remotely via the NetStorage service. If you are using a Macintosh computer you may also access your home folder with Finder in the same manner as pool drives.
Blackboard Course Request TutorialNeed some help with the Blackboard Request form?
The Information Technology has provided a video Blackboard Request tutorial to assist you through the process of submitting the form. iFolder UpgradeIf you are a user of the iFolder service, you will also notice an increase of available space for this service as well. The available space has not been increased from 500MB to 5GB. To realize this space you will need to restart your iFolder client. The easiest way to do this is to just restart your computer. If you are not familiar with it, iFolder is a service that allows you to automatically synchronize files in selected folders between multiple computers over the Visit the iFolder 3 page
Data SynchronizerThe Novell GroupWise system email, [calendar data and contacts can synchronize with a wide variety of mobile devices that use the iPhone, Android, Symbian(Nokia), Palm, and Windows Mobile operating systems] (Blackberry devices are not supported). This new service replaces the GroupWise Mobile Server. For further information on this service or to have your device added to the new system, please contact the Information Technology Helpdesk at 450-3107.
Blackboard - Providing the CRN of Your Course
When contacting the Helpdesk or Distance Education office regarding Blackboard, please provide the CRN of your course in your correspondence so that we can better assist you. IT ResolutionsNew Java Update Fixes My Computer Icon in FirefoxThere has bee issues with the My Computer icon not working while in Firefox in Blackboard. The newest Java update fixes this problem in Firefox. Download Java 6 Update 31
Email WebAccess and Internet Explorer 9Sometimes when using Internet Explorer 9 to access your email it will display a blank web page. Use the following steps to correct this issue.
Use Compatibility Mode: To turn Compatibility View on, click the Compatibility View button to make the icon change from an outline to a solid color . This Compatibility icon will be located to the far right of the address bar. Alternatively you may use a different browser FireFox: http://www.mozilla.com/en-US/firefox/fx/ Chrome: http://www.google.com/chrome Opera: http://www.opera.com/browser/ Having Trouble Viewing Pages in BlackboardWe have noticed some issues with Blackboard that may require recommendations to: Browsers and Operating Systems Some Things Cannot Last Forever - 2 months to goThe following computers and operating system(s) will no longer be supported by the UCA Information Technology Department. The expiration date is July 2012. For more information, visit the Supported Computer Models
Network Maintenance for Friday, May 25, 2012There are no Network Maintenance task(s) at this time. |
| IT Updates |
| Java 6 Update 31 is available to download to your computer. Download the latest version of Java |
| Quick Calendar View |
| AntiVirus/Spyware 10:00 a.m. - 11:30 a.m. Burdick Hall 218 June 4, 2012 |
| IT Newsletter |
| IT Newsletter for May Receive UCA Information Technology updates, events, and information |
| Network Maintenance |
| Network Maintenance is every Friday at 5:30 p.m. |
| Alerts |
| There are no alerts at this time. |
| IT Helpful Resources |
| Centra allows the use of web and video conferencing across the web.
Computer Security helps you to keep your computer safe from viruses, spyware and other malicious attacks to your computer. iFolder 3 allows you to obtain your files through any internet connection. Large File Transfer transfers any file that is too large to send through email. A notification will appear in the recipient's email to access the file. Password Self-Service provides the UCA community an opportunity to change passwords from any internet connection at any time of the day we provide a self service program. Self Help Desk has helpful information that helps you solve problems with your computer, installing iFolder 3, and much more. Software/Downloads page provides information and installations about applications that you can use install on your computer. Teamviewer for Windows |