CornerStone
Phone: 1-800-663-1662
Fax: 801-366-8400
TDD/TTY: 801-321-7130
Overseas borrowers: 801-321-7236
Website: www.MyCornerStoneLoan.org
Email: CustomerService@mycornerstoneloan.org
Office Hours: 8 a.m.-9 p.m. Eastern time (ET), Monday through Thursday. 8 a.m.-7 p.m. ET, Friday.
ECSI Federal Perkins Loan Servicer
Phone: 1-866-313-3797
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 1-866-313-3797
Website: https://efpls.com
Office Hours: 8 a.m.-8 p.m. ET, Monday through Friday.
FedLoan Servicing (PHEAA)
Phone: 1-800-699-2908
Fax: 717-720-1628
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 717-720-1985
Website: https://myfedloan.org
Office Hours: 8 a.m.-9 p.m. ET, Monday through Friday.
Granite State – GSMR
Phone: 1-888-556-0022
Fax: 603-227-5415
TDD/TTY: A borrower who is hearing-impaired may e-mail accessibilityrequests@gsmr.org for assistance. A borrower who is hearing-impaired may also use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 603-227-5321
Website: https://gsmr.org
Office Hours: 8 a.m.-6 p.m. ET, Monday through Friday.
Great Lakes Educational Loan Services, Inc.
Phone: 1-800-236-4300
Fax: 1-800-375-5288
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 608-246-1700
Website: www.mygreatlakes.org
Office Hours: 8 a.m.-10 p.m. ET, Monday through Friday.
HESC/Edfinancial
Phone: 1-855-337-6884
Fax: 1-800-887-6130 (toll free) or 865/692-6348
TDD/TTY: 1-855-337-6884
Overseas borrowers: 1-855-337-6884
Website: https://edfinancial.com
Contact Us Page: https://edfinancial.com/Contact
Office Hours: 8 a.m.-8:30 p.m. ET, Monday through Thursday. 8 a.m.-6 p.m. ET, Friday.
MOHELA
Phone: 1-888-866-4352
Fax: 1-866-222-7060
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 636-532-0600
Website: www.mohela.com
Office Hours: 8 a.m.-10 p.m. ET, Monday through Thursday. 8 a.m.-6 p.m. ET, Friday.
Navient
Phone: 1-800-722-1300
Fax: 1-866-266-0178 (within United States)
Fax: 570-706-8563 (outside United States)
TDD/TTY: 1-877-713-3833
Overseas borrowers: If toll-free (no cost per call) number cannot be accessed, use 317-806-0580 (cost per call).
Website: https://navient.com/loan-customers
Office Hours: 8 a.m.-9 p.m. ET, Monday through Thursday. 8 a.m.-8 p.m. ET, Friday.
Nelnet
Phone: 1-888-486-4722
Fax: 1-866-545-9196
TDD/TTY: A borrower who is hearing-impaired may web chat with a representative by visiting the website and clicking on “Chat Now”.
Chat Hours: 8 a.m.-9 p.m. ET, Monday through Friday.
Overseas borrowers: 303-696-3625
Website: https://www.nelnet.com
Office Hours: 8 a.m.-10 p.m. ET, Monday through Friday.
OSLA Servicing
Phone: 1-866-264-9762
Fax: 1-855-813-2224
TDD/TTY: 405-556-9230
Website: https://public.osla.org
Email: DLcustserv@osla.org
Office Hours: 9 a.m.-6 p.m. ET, Monday through Friday.