Frequently Asked Questions

  1. How do I make an appointment for counseling? – To make an appointment, you will need to register by completing our online intake forms found here.  Counselor’s meet twice a week to assign new clients.  You will receive a call from your assigned counselor within a week to set up your intake appointment.  Please see our emergency services page for information on what to do if you are in crisis.  To begin counseling services you must complete and hand-deliver the Intake Paperwork to the Counseling Center (Student Health Center, Suite 327).  After submission of our intake forms, you will be assigned to one of our counselors.  The counselor will call you to schedule your intake appointment.  Here are tips on what you can do while you wait for your first appointment.
  2. Where are you located? – Our main location is in the Student Health Building above the Student Health Center.  We are on the third floor in Suite 327.  When you get off the elevator on the third floor, turn left and our office is located at the end of the hall.  If you are not familiar with how to get to the Student Health Building, click here for a map of the campus.  Please visit our main location to complete paperwork to start counseling or for crisis/emergency counseling.  Our off-site location is for scheduled appointments only.  It is located in the Psychology and Counseling Training Clinic at 2290 Dave Ward Drive.  Please click Off-Site Map here for the map.
  3. What is the cost for counseling? – There is no charge or fee for counseling.  The expenses associated with counseling are paid through your tuition and university funding.
  4. Are the services confidential? –  Yes. We will not provide information about clients to friends, partners, faculty, parents, employers or anyone else outside of the Counseling Center Staff. The Counseling Center will release information from counseling sessions to third parties only at the request of the client (with written permission from the client.) There are few exceptions: if a client poses a clear and present danger of harm to himself/herself and/or others, if there is reasonable cause to suspect child abuse or neglect, or if there is reasonable cause to suspect adult abuse or neglect.
  5. Is there a limit on the number of counseling sessions? – Yes. The Counseling Center uses a brief counseling model, with a limit of 10 sessions of individual counseling, per client, in a one year period.  The intake session is not included in the 10 sessions.  In brief counseling the focus is on identifying specific and attainable goals. Ten sessions or less is sufficient for most clients.  For those who want additional counseling, or require more intensive work, the Counseling Center will provide referral options that are available locally.
  6. Does anyone in the Counseling Center provide medication? -We have a psychiatrist, affiliated with the Counseling Center, who is available by appointment five hours a week during the Fall and Spring semesters. The psychiatrist will see students only upon referral from a Counseling Center staff member. Therefore, a student who wants to see the psychiatrist must first schedule an appointment with a Counseling Center staff member.The Counseling Center also makes some referrals to the Student Health Clinic, located in the same building as the Counseling Center. The Clinic is staffed by a physician and nurse practitioners who can prescribe antidepressant medications based upon their medical assessment of the individual student and in consultation with the Counseling Center.
  7. Does the Counseling Center do any evaluation or testing for Attention Deficit Disorder or Learning Disabilities?
    No. We keep a list of practitioners in our geographic area who provide such testing and make referrals to them for students who want to be evaluated for these conditions.
  8. Who do I contact regarding an ESA (Emotional Support Animal) on campus? You will need to contact the Disability Resource Center at (501) 450-3163. They will answer any questions you have regarding ESAs on campus. You may also visit their website here for more information or click here to be directed to the Emotional Support Animal Request Form.