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Living in the What If: Managing Risk in 2020

Cindi Burleson, director of the Center for Insurance & Risk Management

When I was a risk manager there were times I sat with the executive team planning for the future and an idea would be presented that prompted many “what if” questions. A lot of heads would shake and, occasionally some would ask, “Do you have to be in the room?”

Here are some of those questions:

  • What if our servers completely crash and we can’t operate for a time?
  • What if there is a market crash and our investments take a hit that requires months, or even years, to reach a recovery point
  • What if hiring practices we’re considering lead to disgruntled workers?
  • What if there is a pandemic that results in our business being shut down for a long time — for instance, one to six months or longer?

These questions were asked to determine how the company would respond to potential business-disrupting situations. These are low-frequency occurrences that would have a high impact. And this is exactly where many businesses are living today.

Read more at ArkansasBusiness.com.

UCA Center for Insurance & Risk Management Director Cindi Burleson Featured on Arkansas Shrimp Tank Podcast

Center for Insurance & Risk Management Director Cindi Burleson was on a recent episode of the Arkansas Shrimp Tank Podcast.

Burleson spoke with co-hosts Matt Haas and David Sims about the development and growth of the program — the only of its kind in Arkansas — and how 2020 has changed the way we view risk management.

Burleson is a lecturer in the Department of Economics, Finance, and Insurance & Risk Management. Listen to the full episode here and catch a video recap above.

Insurance & Risk Manager Director Featured on Insurance Town Podcast

Cynthia Burleson, director of the Center for Insurance & Risk Management in the UCA College of Business, was featured in June on an episode of the Insurance Town podcast.

Cindi Burleson, director of the Center for Insurance & Risk Management

The podcasts talks to personalities and leaders in the Arkansas insurance and risk management industry and is hosted by Heath Shearon. The duo discusses Burleson’s journey from the industry to the classroom, UCA’s involvement in insurance programs and events, the Arkansas Insurance Hall of Fame — housed in the UCA College of Business — and the insurance program’s noteworthy internship program.

The College of Business’ four-year insurance and risk management degree is the only of its kind in the state. The program was designated as a Global Center of Insurance Excellence last year.

Listen to the podcast here.