Getting Started

Welcome to UCA! As with any new position, there are a variety of forms and documents to complete. This page is a resource for anyone new to the university who might need assistance with that task. The first thing that should be undertaken is to discuss with your immediate supervisor what systems you will need to access, and at which level.  Information on some of these UCA systems can be found here: 


The amount of Banner access varies depending on job duties (some people need access to student data, and some do not). The level of access an employee needs will dictate the access forms that need to be filled out and the training received.

Access forms

Banner Access Form (for budgets/purchasing/requisitions/financial information)

Banner Access Form (EXAMPLE) 

Electronic Budget Transfer Access Form

Banner access for academic and student data does not require a form: For access contact Rebekah (Becky) Rasnick (; (501) 450-5200).

If your position was previously held by someone who has left the university, you can refer to the Extras tab for information about Employees Leaving the University and the forms for Removing Banner Access.


Access forms will need to be completed before a staff member can schedule a training for Banner and Purchasing.

  • Purchasing Training (Needed for purchasing/requisitions): Send a request email to
  • Budget Training Schedule (Needed for access to financial data in Banner and Self Service): Current contact is Dot Carden (; 501-852-2447).
  • Registrar’s Office Training Schedule (Needed for access to academic and student data in Banner) Contact Vicky Summers with questions (; 501-450-5043).
  • Faculty Training for Banner (Advising), Degree Works, and Grades First: Contact Cheryl Theall (; 501-852-2508).
  • Instructional Technology Training includes training sessions on Blackboard, Kaltura, G Suite, and other helpful webinars. Contact Jenny Brewer with questions (; 501-852-0242).


This is the reporting tool that many UCA offices use to gather departmental statistics on majors, enrollment, class rosters, etc.  Access to this platform is granted through the IT department. Current contact is Terry Brewer (; 501-450-5366), or the IT Help Desk at 501-450-3107.


If one or more faculty members in your department are working on grant-funded projects you will most likely help monitor the award and process the hiring and expenditure paperwork. Because grants monies have additional financial compliance regulations it is crucial that you receive grant training. Contact Sandy Ahne (; 501-450-3409).

Departmental Credit Cards

If you are responsible for either a Procurement Card (P-Card) or a Sponsored Travel Card  (Travel Card), please refer to the Departmental Credit Cards tab for further information.


New employees should go to the UCA Police Department to acquire a parking permit for the UCA campus.  Parking Permit Payment Information


Key Forms are paper triplicate forms (no online forms available) that you can request from the Physical Plant Lock Shop 501-450-5875.  Complete forms, get signatures, and return forms to the Lock Shop to get building and office keys.

If you need access to a building or room with a card swipe you will need to email the Lock Shop ( requesting access and make sure to CC your immediate supervisor. 

Key Policy

Information Technology

The UCA Information Technology Department can assist with any technology needs or problems.  The IT Help Desk number is 501-450-3107.

Pool Drive

Some, but not all departments, have Pool Drives. If your position requires access to such an account, you can request it here: Pool Drive access


Signing in to myUCA is a great starting point for most office tasks.  

After signing in to, and choosing myUCA, you may use the tabs Essentials, Roles, Collections, and Favorites to design a page suited to your needs. Refer to the About tab for instructions on how to navigate the myUCA site, and personalizing your Favorites page.

G Suite (Google apps)

Instructional Technology offers a variety of trainings throughout the year that can assist you with understanding and using the G Suite features to their maximum potential.

Knowledge Base

IT has a searchable Knowledge Base that contain articles that can be accessed throughout the year. You can find information on anything from Instructional Technology to Accounts & Passwords.

Individual email accounts

New employees should use the Network ID / PIN Lookup tool to obtain their account information. The employee must have a UCA ID number already assigned and must have completed and submitted all of their hiring paperwork to Human Resources.

Departmental email accounts

Some departments or divisions have separate email accounts (separate from individual accounts) that handle all requests for information, or frequently asked questions for a department or organization.  Often there is an administrator for those accounts who are tasked with daily or periodic checking of those accounts.  If that is part of your job duties you will need to gain access to those particular accounts. Call the IT Help Desk at 501-450-3107 to find out how to gain access to those specific accounts.

Annual Trainings

UCA requires all employees (graduate assistants, full-time employees, part-time employees, student workers, faculty, extra-help positions, adjuncts) to complete a set amount of trainings per year.  The training can be completed on-line or on-site.  More information about these trainings is available at


The Bear Card is the UCA identification card.  It is used for tracking attendance at UCA events. It also allows employees free admission to various campus activities.  For instructions on how to get a UCA Bear Card, click here:

Official UCA photo

UCA Headshots are often used for departmental websites or flyers.  These are available through Creative Services in Wingo Hall on the first Tuesday of each month.

Faculty/Staff Photos

Communications Toolkit

This resource contains information about proper use of the UCA logo, assistance with web site design, Bear Share Portal information, training opportunities, and other services that University Marketing and Communications offers the campus community for marketing, branding and communication needs. Communications Toolkit

Business Cards and Departmental Letterhead

UCA business cards and department letterhead are ordered through UALR. If you are needing to purchase business cards for an individual or yourself, or departmental letterhead, here are the instructions for ordering. You will need to complete a purchase order prior to ordering your business cards or letterhead. If you have any questions, please contact the Purchasing department.

Cub Connect

Recognized Student Organizations place event information onto the Cub Connect platform.  Some staff members have “administrator” privileges on this platform because they edit, maintain, or enter information into specific Cub Connect accounts. Cub Connect can be accessed through your myUCA account.


This is a an email-based platform to advertise items for interdepartmental transfer, community and campus events, and items for sale.

To subscribe to or join UCANet:

Other helpful tips

UPS returns

Any packages needing to be returned, such as used ink cartridges, can be taken to the post office located in the Student Center for shipping through UPS. 

A to Z Index