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Emergency Services

If you are experiencing a crisis, if possible, come directly to the Counseling Center where a counselor will be available to talk with you. If you are unable to come to the Counseling Center, please call 501-450-3138 to speak with our staff.

A crisis is considered to be one of the following (having occurred within the last 24 -48 hours):

  • Thoughts or plans of suicide or serious harm to self
  • Thoughts or plans of doing serious harm to someone else
  • Recent physical or sexual assault
  • Lack of food and/or shelter
  • Someone you know is causing serious harm/abuse to yourself or someone you love
  • Overwhelming loss or trauma (such as the death of a family member or loss of significant relationship)
  • Strange experiences, such as hearing voices or seeing things that no one else seems to hear or see
  • Recurring gaps in memory

After-Hours and Weekends

Call the UCA Police Department at (501) 450-3111. UCA Police personnel will assess the situation and decide on an appropriate course of action. This may include calling the on-call counselor.

Community Resources/Conway

Medical Emergency – Call 911

In the event of an alcohol overdose, drug overdose, or serious injury due to a suicide attempt call 911. The Conway Regional Medical Center may send an ambulance or, if possible, have the person transported to the Emergency Room at Conway Regional Medical Center (2302 College Avenue). The ER staff may contact the local community mental health center (Counseling Associates) to have one of their counselors assess the situation and decide on an appropriate course of action.

Other Crisis Telephone Numbers

Counseling Associates has an emergency number you may call to access their services: 1-800-844-2066.

Crisis Text or Chat Line: 988 (Free, 24/7 ) https://988lifeline.org/talk-to-someone-now/

988 Suicide and Crisis Lifeline: https://988lifeline.org/

National Poison Control Center: 1-800-222-1222 https://triage.webpoisoncontrol.org/#!/exclusions

Rape Crisis/Family Service Agency: 1-877-432-5368

Rape Crisis/ Domestic Violence Hotline  (located in Conway, AR):  1-866-358-2265

Conway Community Crisis Response Team
  • Assist in obtaining basic necessities and shelter.
  • Arrange for placement in domestic violence facilities.
  • Arrange for placement in recovery center.
  • Refer for counseling.
  • Assist with involuntary placement and provide follow-up resources and services.  
  • Crisis Response Team  501.450.6116
  • Crisis Line  800.356.3035
  • Warm Line   833.236.2131
  • Non-Emergency  501.450.6120