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Frequently Asked Questions

  1. How do I make an appointment for counseling?  First, you will need to register by completing our online intake forms found here. Counselor’s meet twice a week to assign new clients. You will receive a call 3 – 4 business days from your assigned counselor to set up your intake appointment. Please see our emergency services page for information on what to do if you are in mental health emergency.
  2. Where are you located?  The main office is Student Health Building 327. We also have another location at the Psychology & Counseling Clinic at 2290 Dave Ward Drive.
  3. What is the cost for counseling? The expenses associated with counseling are paid through your tuition and university funding.
  4. Are the services confidential? Yes. We will not provide information about clients to friends, partners, faculty, parents, employers, or anyone else outside of the Counseling Center Staff. The Counseling Center will release information from counseling sessions to third parties only at the request of the client (with written permission from the client.) There are a few exceptions: if a client poses a clear and present danger of harm to themselves and/or others. If there is reasonable cause to suspect current child abuse or neglect, or if there is reasonable cause to suspect current adult abuse or neglect.
  5. Is there a limit on the number of counseling sessions?  The Counseling Center uses a brief counseling model, most students utilize less than 10 sessions per academic year.  Students requiring intensive long-term counseling may be referred to an outside practitioner.  Discussing treatment with your counselor is recommended.
  6. Does anyone in the Counseling Center provide medication? The Counseling Center contracts with a psychiatrist to accommodate those who require medication. The psychiatrist will see students only upon referral from a Counseling Center staff member. In addition, the Counseling Center also makes referrals to the Student Health Clinic, staffed by a physician and nurse practitioners who can prescribe medications.
  7. Does the Counseling Center do any evaluation or testing for Attention Deficit Disorder or Learning Disabilities?
    No. We keep a list of practitioners in our geographic area who provide such testing and make referrals to them for students who want to be evaluated for these conditions.
  8. Who do I contact regarding an ESA (Emotional Support Animal) on campus? You will need to contact the Office of Accessibility Resources and Services (OARS) at (501) 450-3613. They will answer any questions you have regarding ESAs on campus. Emotional Support Animal Request Form.