FAQ

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Need academic support or assistance, but not sure how to get the help you need?  Ask for help here.


Study Strategies/Academic Success:

How can I improve my test-taking skills?

UCA offers Academic Success Workshops every semester and 24/7 online that cover how to study for exams and improve your outcomes.  Our Peer Success Coaches and Tutors can also discuss your test-preparation strategies with you, and help you improve your performance. If you are in a course that offers Supplemental Instruction, your SI session leader can help you prepare for upcoming exams.

Who can help me write a better paper?

The UCA Center for Writing and Communication (CWC) is open to all UCA students for help with developing your paper concept through editing the final product.  Make an appointment with the CWC now!

Probation/Alert (Academic Recovery):

I received an email that I am on Probation or Alert and need to meet with a Peer Coach. How can I do that? 
Your peer coach will send you an email asking you to set up an appointment to meet with them. Please check your email often and respond to the prompts.

My overall GPA is above a 2.0 so why am I on probation? 
Your academic standing is based on your institutional GPA. When you check your unofficial transcript you will see 3 GPAs:

  • Institutional GPA – just the courses you’ve completed at UCA 
  • Transfer GPA – courses you’ve completed at other institutions 
  • Overall GPA – average of courses at UCA and Other Institutions

How do I calculate my GPA?  You can download the GPA-Calculator to your personal computer or portable hard drive and keep track of you GPA semester by semester to meet your GPA goal.

I have a Student Success Hold on my account and I can not register. Academic Alert and Probation holds are placed on student accounts after the 11th day of class for each semester. This hold does prevent registration for future terms. After a student has met with a peer coach the hold will be removed. It typically takes 2 – 3 business days after a Peer Coaching Session to have the hold removed.

UCAN Program (Suspension):

How do I know if I’m eligible for the UCAN Program? 

If you are on first academic suspension, you will receive an email from the registrar’s office about your suspension status and information about the program.

Do I have to apply or is acceptance automatic?

You must complete an application and interview with the program coordinator.

How do I apply? 

The application and how to apply can be found at the link below:

https://uca.edu/studentsuccess/ucan-unlocking-college-academics-now/

What are the requirements of the program?

Please see the UCAN contract for the appropriate semester:

https://uca.edu/studentsuccess/ucan-unlocking-college-academics-now/