Viewpoint Screening Frequently Asked Questions
Q: What do I need to do to complete my Arkansas Adult Maltreatment or Arkansas Child Maltreatment registry searches?
A: All Maltreatment instructions can be found, along with correlating documentation for proof of UCA’s Non-Profit status, on the Adult and Child Maltreatment Requirement Descriptions, respectively, on your Viewpoint Screening Dashboard.
Q: What are the requirements for completing my initial 2-step Tuberculosis test?
A: Both step 1 and step 2 of the 2 step TB skin test must be completed within 28 days. See the description below.
STEP 1:
Visit 1, Day 1: Administer first TST following proper protocol A dose of PPD antigen is applied under the skin
Visit 2, Day 3: (or 48-72 hours after placement of PPD) The TST test is read
o Negative – a second TST is needed. Retest in 1 to 3 weeks after the first TST result is read.
o Positive – consider TB infected, no second TST needed; the following is needed: – A chest X-ray and medical evaluation by a physician is necessary. If the individual is asymptomatic and the chest X-ray indicates no active disease, the individual will be referred to the health department.
STEP 2:
Visit 3, Day 7-21: (TST may be repeated 7-21 days after first TB skin test is read) A second TST is performed: another dose of PPD antigen is applied under the skin
Visit 4, 48-72: hours after the second TST placement The second test is read.
o Negative – consider a person not infected.
o Positive – consider TB infection in the distant past. – The individual is referred for a chest X-ray and evaluation by a physician. An asymptomatic individual whose chest X-ray indicates no active disease will be referred to the health department.
Q: As an incoming student registering for Viewpoint Screening, do I have to purchase the Drug Test and Background packages separate from my main package?
A: No. Incoming students only need to select the correct package. First, select Arkansas, then select University of Central Arkansas, then the option for Nursing. Under this selection, you will select your appropriate program. The program selections are as follows: Undergraduate BSN, RNtoBSN, and Graduates (this includes BSNtoDNP, MSNtoDNP, MSN-NECS, MSN-CNL, and Post-Masters tracks).
Q: I uploaded the incorrect document copy for one of my requirements verification, and now my submission has been ‘Not Approved’ after uploading the correct copy. How do I fix this?
A: Once you have selected the correct copy of your document, you should see a check-box reading “Combine Upload.” You will need to de-select this box and proceed to upload your correct copy. This will erase the incorrect copy from your submission page, ensuring the newest upload is the only version shown.
Q: I need to change the testing location and/or time of my drug test. What do I need to do to make these changes?
A: You will need to log into your personal Viewpoint account, and, once logged in, you should see a “Click to Chat” bubble at the bottom, right corner of the screen. Click this bubble to instantly reach a Viewpoint representative to chat with you. They should be able to walk you through any issues, or make any necessary changes for location and/or time changes.
If you still need assistance, contact UCA School of Nursing Admissions & Compliance Specialist, Ms. Emma Johnson, at ejohnson35@uca.edu or (501) 450-3230.
