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Effective Collaboration at the Local Level

The concept of collaboration seems very straightforward. The term has gained a great deal of traction among community and economic developers as organizations and cities seek to build upon existing networks to accomplish initiatives; however, in practice, effective collaboration at the local level consistently presents challenges. As organizations, local governments, and community leaders seek to adjust to the new normal of ever tightening resources, a regional approach to community initiatives will be necessary.

Any regional initiative will require the collaboration of multiple parties. As a result, effective collaboration at the local level is now more important than ever. Successful collaborative approaches must be able to recognize that collaborative efforts are a complex process that involves connecting the unique motivations of various organizations with a clear common goal. People often cannot agree on what it means to collaborate. This confusion is one of the most common challenges that face cities when working collaboratively. The concept of collaboration is intuitive, but the process at the local level is complex. This complexity is due in part to the nature of community and economic development.

Collaborative approaches can differ based upon what perspective a group is taking. For example, a more sociological perspective might be used by groups working on a community development initiative; these groups would emphasize a collaborative process that is based heavily upon equality and shared decision making with outcomes that seek to build awareness and better community relationships. In contrast, economic development initiatives often utilize a more business minded perspective of collaboration focused heavily upon maximizing resources for increased profit or to market an area to broader audience for business attraction.

Effective collaborative efforts at the local level must be able to bridge these two perspectives. Collaborators must seek to build relationships, maximize resources, and bring various organizations together toward a common goal. For this process to take place, local leaders must also recognize the motivations of the organizations they are seeking to work with. Most community organizations listen to the same radio station: WIIFM (What’s in it for me?). Whether you are working with state organizations, city government representatives, private businesses, nonprofits, or community-based organizations, each group is going to have unique motivations. Understanding these differing motivations and being able to connect those motivations to a common goal can lead to successful relationships and successful collaborative efforts. A common link between these organizations is the desire to maximize resources. With the consistent pressure of limited resources and the push to work on a regional level, the necessity to collaborate becomes clearer.

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“Effective collaboration at the local level” by CCED Assistant Director Josh Markham was originally published in the Arkansas Municipal League’s May 2015 publication of City & Town.

Josh Markham, PCED, is assistant director of UCA’s Center for Community and Economic Development. CCED’s mission is to have a positive impact on communities by equipping leaders with economic tools and resources, building consensus to achieve community goals, and bringing UCA resources and communities together.

Contact Josh here if you have any questions.

Faulkner County Economic Development Boot Camp

On May 8, 2015, the Center for Community and Economic Development (CCED) held the first ever Faulkner County Economic Development Boot Camp. The Boot Camp, modeled after our premiere community and economic development training program the Community Development Institute (CDI), was created to support recovery efforts in Faulkner County and to give back to our community. Faulkner County elected officials, community leaders (from Vilonia, Mayflower, and Greenbrier), Federal Emergency Management Agency (FEMA) staff members, and other representatives from state government agencies involved in Faulkner County projects were invited to the event. The unique training opportunity was held at UCA’s Brewer Hegeman Conference Center and was free of charge to participants.

The Faulkner County Economic Development Boot Camp covered topics such as Economic Development 101, Marketing and Branding, Community Development Musts, The Role of the Local Official in Economic Development, Business Retention and Expansion, Site Selection, and all community leaders participated in a scenario planning simulation. Upon completion of the Boot Camp, participants were awarded a Certificate of Completion signed by UCA President Tom Courtway and Continuing Education Units awarded by UCA.

A boot camp is defined as “a short but very difficult training program : a program or situation that helps people become much better at doing something in a short period of time” by the Merriam-Webster dictionary. True to it’s name, the Faulkner County Economic Development Boot Camp can only be described as rigorous. Participants were in for a roller coaster ride of information and interaction.

First up was Jon Chadwell, who spoke to participants about Economic Development 101 and Marketing and Branding. Jon spoke about the “Confluence of Economic Development,” or what pieces in a community need to flow together to create a successful economic development environment. He identified six sectors of a community that need to be unitedly strong:

  • Economic – What is going on in your economic environment? Be aware.
  • Community – Why would a business/company pick your community to locate in? What things are there to do?
  • Workforce – Can you supply a skilled and educated workforce? What training programs are available at local high schools, colleges, and other facilities?
  • Leadership – Do you have a broad leadership base? Intentionally think about diversity in your leadership roles; think about your future leaders.
  • Capital – Have people in your community invested in your community? Encourage investment.
  • Infrastructure – Do you have access to all the essentials for a new business to build in your town: electricity, water, sewer, roads, Internet, etc.?

Jon went on to discuss the essentials of marketing and branding communities. He pushed participants to remember that their community is their product and they are marketing it to three distinct audiences: partners (state agencies, other communities), internal (local government, residents, community organizations), and external (new businesses, industry, tourism, and potential new residents). To effectively reach these audiences and connect with them, communities must have something to sell, identify it, and be able to point out what is unique and different about their community.

The Boot Camp’s second speaker was Steve Jones. Steve discussed Community Development Musts with participants and implored them to remember, “PERCEPTION IS EVERYTHING!” When someone new arrives in a community (whether they be a passerby, visitor, new resident, or potential new business) their opinion and perception will be shaped by what they see. So you don’t want them to see this, this, this, or this. Instead, community leaders should create a community environment that instills positive thoughts and associates those thoughts with a major attraction(s). Such as Eureka Springs and The Great Passion Play or the city’s abundant night life. Steve’s “Musts” ended with insights into residential, industrial, office, commercial, downtown, and tourism development.

Being the Building & Sites Coordinator for the Arkansas Economic Development Commission (AEDC), Steve ended his presentation with site selection prospect readiness. The major themes during this section of the Boot Camp were the need for competitive advantage and being in-tune with community data sets and statistics. Participants interested in learning in-depth details about site selection were encouraged to participate in AEDC’s Prospect Readiness Education Program (PREP).

During a much needed lunch break (A.K.A. energy revival), participants heard from Amy Whitehead who quickly covered “Top 10 Things Elected Officials Should Know About Economic Development” and Jamie Gates who led an open forum about the future of Faulkner County economic development efforts.

The day ended on a high note as participants split into teams to engage in “The Futures Game: Midwest USA.” The Futures Game allowed participants to explore decision making, and to better understand their own leadership and decision making styles. The game created an enjoyable and challenging environment for engagement and participation in discussions about the future.

Though participants may have experienced information overload during the full day of training, we’re positive that the event was a success and that participants learned a lot and enjoyed themselves (we even discussed creating an annual Boot Camp – stay tuned!). Before we allowed participants to kick off their weekends, we snapped a group photo – what a good looking bunch!

Faulkner County Boot Camp Group Picture

If you’re interested in working with us to create a training event similar to the Faulkner County Economic Development Boot Camp for your community, we would love to hear from you. Click the links to learn more about other types of Training and Technical Assistance we offer.

 

The Summit 2015

CCED Director Amy Whitehead and Assistant Director Josh Markham presented at The Summit 2015 on April 30. At the 40th annual conference, Amy and Josh led a large group of non-profit, volunteer, and philanthropy leaders through their presentation “Effective, Action Oriented Collaboration Techniques.” The session focused on the critical collaborations and partnerships between non-profits and other organizations. The pair stressed to those in attendance that effective collaboration relies on setting an agenda that demonstrates a clear plan of action and motivates everyone involved to stay engaged. They outlined techniques for setting an action-oriented agenda when collaborating with others, and provided examples of important lessons learned from past collaborative efforts.

The highlighted discussion points included: the definition of collaboration, why collaboration is necessary, how to complete a stakeholder analysis, and a discussion of barriers and momentum killers.

Josh broke down collaboration to this simple definition: the process of a group of equals working together toward a common goal. He then went on to discuss that collaboration is necessary because “with limited resources, the need to work together becomes more urgent.” As we all know, none of us have unlimited resources, but if we partner with the right people, we can supplement what we don’t have through those partnerships. Josh also outlined that collaboration occurs best when trust exists between each party, all parties work together toward a common goal, everyone is working together on equal terms (AKA everyone completes what actions they are responsible for), and the relationship is mutually beneficial.

Amy encouraged participants think about a situation when they were attempting to bring a community together to push an initiative forward. After discussing different scenarios, she pointed out lessons learned concerning stakeholders:

1) It’s easy to leave someone out.

2) Different stakeholders will play different roles in the process.

3) Many people have a stake in your efforts.

4) Without getting the right people to your table, you might miss an opportunity to leverage resources, push away key players, duplicate efforts, or spend a lot of time educating key players on the back end of your project.

Barriers and momentum killers was the last topic to be covered. Participants shared personal barriers and momentum killers that made past and current projects bumpy. The majority of the discussion focused on the most common ones: commitment with no timeline, unclear expectations related to the mission of the project and/or the role of collaborators, an initiative that has no champion or the wrong champion, allowing perfection get in the way of something good, fear of moving forward without unanimous agreement, and all talk – no action.

With a little help and energy boost from Kid President, plus shameless plugs for the Community Development Institute and CCED, Amy and Josh’s presentation ended in a standing ovation (okay, maybe not a standing ovation, but there was an abundance of clapping). All in all, for a presentation that our team expected 10 people to attend (there were actually around 25 in attendance; yes, we did run out of hand outs), “Effective, Action Oriented Collaboration Techniques” was a huge success!

If you want to learn more about “Effective, Action Oriented Collaboration Techniques” or if you would like our team to speak at your event, please reach out to us.

The Summit Prezi 2015

Welcome!

Our CCED team is excited to venture into the blogging community!

The CCED blog will be our newest tool to effectively and easily communicate our activities to followers, stakeholders, partners, and UCA students and employees. We want all of our readers to be shotgun during our adventures around the great state of Arkansas (and we’d also like you to come along for the ride when we venture outside the borders of our home territory). This blog will cover topics such as trainings, community projects, student involvement, interesting day-to-day activities of our staff, and relevant community and economic development news.

To shape the future of Arkansas communities we believe that our mission is to equip leaders with economic tools and resources, build consensus to achieve community goals, and to bring UCA resources and communities together. We see this blog as an additional way to attain our mission.

If you have questions or comments about our posts; don’t be shy! Shoot us a message because we would love nothing more than to strike up a conversation with you. We hope to hear from you soon!