BearCard Mobile

The BearCard Mobile is a digital version of the BearCard (official UCA photo ID card). You will use your BearCard Mobile anywhere you would use your physical/plastic BearCard.

 


BearCard Mobile Requirements:

Students

– Must be enrolled in at least one class
– Must have active MyUCA account
– Must have approved BearCard online photo submittal or have taken a picture in the BearCard office

Faculty/Staff

– Human Resources will let you know when you are ready for your BearCard
– Must have active MyUCA account
– Must have approved BearCard online photo submittal or have taken a picture in the BearCard office


BearCard Mobile Install Instructions

Apple Wallet – iPhone

1. Download the Transact eAccounts Mobile App in Apple App Store.
2. Open eAccounts, swipe through startup screens and tap Get Started.
3. Refine the search by typing ‘Central’ and select ‘University of Central Arkansas’ and follow the prompts.
4. Tap “Continue to Sign In” and login with your MyUCA credentials (username without @cub.uca.edu).
5. MyUCA credentials are on your Admissions accept letter or call or start a UCA IT Helpdesk ticket. Have your ID number ready.
6. Tap ‘Send Push Notification’ for DUO. The push notification should show up at the top of your screen. Pull down and tap ‘Approve’.
7. You must have an approved photo at this point.
8. If you need to add a photo, please follow the instructions by tapping “Submit Your Photo Through eAccounts App” at this link.
9. Once you have successfully authenticated in eAccounts, tap ‘Add to Wallet’ next to iPhone and follow the prompts.
10. You now can see your BearCard Mobile displayed in the your Apple Wallet.

*For international students, faculty and staff who experience issues adding their BearCard Mobile, go to your device Settings – General – Language/Region and change to Region to United States.

Apple Watch

For Apple Watches, repeat step 7 from the iPhone Guide above, but tap ‘Add to Wallet’ next to Apple Watch and follow the prompts.

*Note: The first time you use your BearCard on your Apple Watch on a reader, you may need to open your Apple Wallet to the BearCard. It may prompt you to double tap the side button.

*Note: If you have Apple Watch, you MUST HAVE IT ON YOUR IPHONE AS WELL so that the BearCard is visible for those that need to view it. The Watch picture is too small.

Google Wallet

1. Enable NFC on your phone in your Settings menu. NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices – Connection Settings. (If not found there, use the Search option on the top right to double check.) Toggle the NFC setting to On.
2. Download the Transact eAccounts Mobile App in Google Play.
3. Open eAccounts, swipe through startup screens and tap Get Started.
4. Refine the search by typing ‘Central’ and select ‘University of Central Arkansas’ and follow the prompts.
5. Tap “Continue to Sign In” and login with your MyUCA credentials (without @cub.uca.edu). Do NOT used saved passwords or copy/paste.
6. MyUCA credentials are on your Admissions accept letter or call or start a UCA IT Helpdesk ticket. Have your ID number ready.
7. You must have an approved photo at this point.
8. If you need to add a photo, please follow the instructions by tapping “Submit Your Photo Through eAccounts App” at this link.
9. Once you have successfully authenticated in eAccounts, tap ‘Add to Wallet’ and follow the prompts.

If you do not already have a digital wallet for your Android phone, you will be prompted to download Google Wallet in Google Play. Set up your digital wallet with your personal gmail address you used to setup your phone. Your UCA email address will not work at this step. Make sure your BearCard is enabled as the default payment. If the app prompts you to add a credit card, you can bypass that screen by returning to the digital wallet home screen or tapping the back button.

*For international students, faculty and staff whose country does not support Google Wallet, on your phone reset the region to the U.S. by following these instructions https://support.google.com/paymentscenter/answer/9037801?hl=en

Samsung Wallet

1. Enable NFC on your phone in your Settings menu. NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices – Connection Settings. (If not found there, use the Search option on the top right to double check.) Toggle the NFC setting to On.
2. Download the Transact eAccounts Mobile App in Google Play.
3. Open eAccounts, swipe through startup screens and tap Get Started.
4. Refine the search by typing ‘Central’ and select ‘University of Central Arkansas’ and follow the prompts.
5. Tap “Continue to Sign In” and login with your MyUCA credentials (without @cub.uca.edu). Do NOT used saved passwords or copy/paste.
– MyUCA credentials are on your Admissions accept letter or call or start a UCA IT Helpdesk ticket. Have your ID number ready.
6. You must have an approved photo at this point.
– If you need to add a photo, please follow the instructions by tapping “Submit Your Photo Through eAccounts App” at this link.
7. Once you have successfully authenticated in eAccounts, tap ‘Add to Samsung Wallet’ and follow the prompts.

8. If you do not already have a digital wallet for your Android phone, you will be prompted to download Samsung Wallet in Google Play. Set up your digital wallet with your personal gmail address you used to setup your phone. Your UCA email address will not work at this step. Make sure your BearCard is enabled as the default payment. If the app prompts you to add a credit card, you can bypass that screen by returning to the digital wallet home screen or tapping the back button.

*For international students, faculty and staff whose country does not support Samsung Wallet, on your phone reset the region to the U.S. by following these instructions https://support.google.com/paymentscenter/answer/9037801?hl=en

Galaxy Watch 6

For Samsung Galaxy Watch6, repeat step 7 but tap ‘Add to Wallet’ next to Apple Watch and follow the prompts.

*Note: If you have Galaxy Watch6, you MUST HAVE IT ON YOUR IPHONE AS WELL so that the BearCard is visible for those that need to view it. The Watch picture is too small.


How to use your BearCard Mobile?

iPhones: Keep the device facing you and put the chip by the reader. For retail, the cashier will prompt you after they ask what form of payment.
– If you have ‘Express Mode’ on your phone (iPhone 6S and later) and it is enabled, you do not have to open the Wallet or GPay to use the BearCard Mobile. Simply place your locked device by the reader and it will bring your BearCard Mobile up with a green check mark and a sound.
– For iPhone 6/6 Plus, double-click the Home button, select your default payment card, and select your BearCard Mobile. Verify your identity with Touch ID or passcode, then with the screen facing you place the top of your phone by the reader.
– Your device must be powered on, but it does not have to be connected to Wi-Fi network.
– Some devices (iPhone X models and later) will still work for a period of time after your battery has been depleted.

Apple Watch: Put the face of the Watch by the reader. Be careful not to tap the face of your Watch to prevent damage. For retail, the cashier will prompt you after they ask what form of payment.

Android Phones: You do not need to unlock your phone, but the screen must be awake to use your BearCard Mobile. Push the power button to wake the screen. Keep the device facing you and put the chip by the reader. For retail, the cashier will prompt you after they ask what form of payment.


Compatible Devices

Apple Devices

Apple iPhone
– iOS 12 or later
– iPhone 6 or later, 6S or later for Express Mode
– Apple ID must be signed into iCloud account

Apple Watch
– Apple Watch OS 5 or later
– Apple Watch Series 1 or later
– Apple ID must be signed into the same iCloud account for your iPhone and Apple Watch

Android & Google Smartphones

Android Smartphone
– Android Version 6.0 or later
– Must have Google Wallet set up (or Samsung Wallet). GPay required a personal email address. It will not work with your UCA email address.
– NFC chip enabled device capable of supporting Google Wallet or Samsung Wallet.

Samsung Galaxy Phones

Samsung Galaxy Phone

The United States versions of the following eSE enabled devices with Android S or later OS:

• Galaxy S Series (S20 or later)
• Galaxy Note Series – Note20
• Galaxy Z Series – Z Flip 5G, Fold 5G, Z Flip 2, and Fold 2 or later
• Galaxy A Series – A53
• Galaxy Watch 6 (no other galaxy watches are compatible)

*Note: This feature may not work on S20 FE 5G models, Galaxy A71 5G, Galaxy Fold, Galaxy Note10, Galaxy Note10+, Galaxy Note10+ 5G, Galaxy S10, Galaxy S10 5G, Galaxy S10 Lite, Galaxy S10+, Galaxy S10e, Galaxy Z Flip and on international versions of all devices.


Recently Purchased or Replaced Devices

New iPhone and Apple Watch

If you had your BearCard Mobile previously on an iPhone or Apple Watch and get a new device, you will need to remove your card from the old device before setting up a new device. Please follow these steps for removing a card:

• Call or start a UCA IT Helpdesk ticket to reset your DUO because you got a new phone. Include your ID number.

• On your new iPhone, navigate to Settings and then tap the very top selection (the section with your name) to go into your iCloud Settings.

• Scroll down to see your devices associated with your iCloud account and select your old iPhone.

• Scroll down to see the Apple Pay section and you should see “UCA”. Tap “Remove All Cards.” This will remove all your cards on your Wallet including your BearCard Mobile.

• Go to your Apple Wallet on your new iPhone to make sure the UCA card was removed. If not, tap three buttons in right top corner of card. Go to the bottom and select ‘Remove This Card’.

• Once the card is removed from your old iPhone, you can log into the eAccounts Mobile App on your new iPhone and follow the steps to add the card on your new iPhone.

• If you have a new Apple Watch, you can follow the same steps to remove the card from the old Watch.

• If you have trouble with this, please contact the BearCard office to retire your old BearCard Mobile at 501-450-5818 or bearcard@uca.edu.

New Android or Samsung Phone/Watch

If you had your BearCard Mobile previously on an Android Phone and get a new device, you will need to remove your card from the old device before setting up a new device. Please follow these steps for removing a card:

• Call or start a UCA IT Helpdesk ticket to reset your DUO because you got a new phone. Include your ID number.

• Open Google Wallet or Samsung Wallet

• Select “UCA

• Touch the three dots in the upper right corner of the screen

• Select Remove ID

Confirm to remove ID

• If you have trouble with this, please contact the BearCard office to retire your old BearCard Mobile at 501-450-5818 or bearcard@uca.edu.


Notes For Use

Where is the chip located?

iPhones: The chips are by the camera at the
top back.

 

Apple Watches: The chips are located on
the face of the watch

 

Android Phones: The chips are often in the
middle back, but vary depending on typeof
phone. The location could be only the top,
only the middle, only the bottom or the whole back. See the squares below. As a result, you
may have to adjust the orientation of your
phone by the reader to have your BearCard
Mobile recognized.


Vending Machines

Vending machines (beverage & snack) on campus are not ready to accept the BearCard Mobile. All other readers are ready!

Physical Plastic BearCards

If you add BearCard Mobile and previously had a physical/plastic BearCard, the physical/plastic BearCard will be inactive and will not work on any readers. You can only have one BearCard at a time. The exception to this is Apple and Samsung who can add BearCard Mobile to their phone and watch.


  • Apple: Open Apple Wallet and select your BearCard Mobile from your saved cards. The three dots in right top corner will take you to the back of the card, which is where you can view your ID number.

  • Android & Samsung: Open Google Wallet or Samsung Wallet , tap the credit card icon in the top right corner, tap back button, then select your BearCard Mobile and tap the BearCard again. The three dots in right top corner then view details will take you to the back of the card, which is where you can view your ID number. Be careful to not tap ‘Remove ID’.

*The eAccounts app is separate from the Wallet and GPay. It must remain on your phone. The eAccount app is where you make BearBucks deposits and check your account balances. You can toggle between the two apps (eAccounts and your Wallet).

You will see your BearCard Mobile with a blue check mark come up and a sound when it has been read by a reader. This does NOT mean the transaction was approved. It means the reader picked-up your BearCard Mobile signal. The cashier will let you know if it was approved like normal with a physical/plastic card. For doors, there will be a green light and beep on the reader if the access was granted and the door will unlock.

iPhone                                                      Android & Samsung