IT Self Help Desk
The IT Self Help Desk webpage is available online for faculty and staff. View and troubleshoot your way through the issue(s) that describes the problem you are having with your computer. Learn how to set up and install services for your computer such as iFolder and GroupâWise. View the IT Self Help
Desk page at: http://www.uca.edu/helpdesk/selfhelpdesk/.
PASW(formely SPSS)
PASW (formerly SPSS) version 15 is no longer available, the current version is 17. To receive instructions on how to install PASW, visit the IT Self Help Page on the Information Technology website.
Upcoming Events
Call the Helpdesk to attend a training session.
GroupWise Calendaring
Nov. 8, 10-11:30 a.m.
Power Surge and HEOA Compliance
The IT Data Center uses a lot of electricity to keep all the systems and services running. So much so that now we have exceeded our capacity. In order to alleviate this problem we will be upgrading the electrical circuits into the Data Center and installing a new larger uninterruptible power supply (UPS). The UPS is what helps keep the Data Center running in the event of a power failure. Unfortunately the replacement of the UPS means that power has to be shut off to the Data Center, and that means IT services will be unavailable. This time frame for this work has not yet been scheduled, but will be announced ahead of time and minimized as much as possible.
HEOA Compliance
In order to comply with the Higher Education Opportunity Act of 2008 your students may notice a new login notice appearing occasionally when using various campus computer labs. This notice displays a reminder about the penalties for the unauthorized distribution of copyrighted materials.