Faculty and staff seeking services at the Student Health Clinic must now make an appointment. Health officials switched to an appointment system due to the increased number of patients seen at the clinic.
The Student Health Clinic provided services for 671 staff and faculty and 8,824 students last semester.
“We have been a very busy clinic,” said Christie McCrory, assistant director of UCA Student Health Services. “Our hope is that by adopting an appointment schedule including the ability to see urgent walk-in patients, we will better serve our customers. This will also allow our staff a more realistic schedule.”
Officials first implemented the new system in November through the self check-in kiosks. This helped stagger visits throughout the day, she said.
“Our providers decided how many patient appointments they could see, realistically, during the day,” McCrory said. “An appointment schedule was formulated based on that information. This is working out well for all our customers and staff.”
It is also reducing fatigue and stress on the staff, McCrory added.
Faculty and staff can now make an appointment on-line from their computer by going to http://www.uca.edu/studenthealth/. Individuals must use their UCA username and password to make an appointment or to fill out their medical history form. Customers who are unable to keep their appointment should call 450-3136 to cancel or reschedule.