Frequently Asked Questions – Online Training Seminars

What if I have already signed up for Diversity or Harassment on-site, can I cancel and complete the online options instead?

Yes. But please email training@uca.edu to cancel your space in the on-site seminar.

Can I come back to my online training if I don’t complete it in one sitting?

Yes. When you return to the site, it will begin where you left off.

Who has to complete the trainings and what is required?

All employees of the University, full time and part time faculty, staff, student worker and graduate assistant need to complete the required trainings by the end of the academic year. If you are on the UCA payroll you are expected to complete the required training seminars. The required trainings are: Workplace Harassment, Title IX, Child Abuse Prevention, and Diversity.

Will we have to do this every year?

Yes. There will be a variation of the required trainings but each year employees will be asked to be educated on important workplace laws, policies, and behaviors.

How do I access the online trainings?

The company Workplace Answers will send every employee an email with a personalized link to the required trainings. This link is not to be shared and is individualized for each employee. The employee needs to bookmark the link. The company will send monthly email reminders to the employee regarding the required trainings. The emails will continue regardless of completion. If you have completed the seminars, just delete the email.

Will I still have the option of attending on-site training seminars?

Yes. Workplace Harassment, Diversity, and Title IX are provided on-site. There are additional on-site seminars provided as well, such as Lunch and Learns, and Customer Service.

Do I have to print the completion certificate or send an email to show participation in the online programs?

No. HR and University Training will receive monthly reports of participation and completion. We do not require you to send a certificate of completion. HOWEVER– Some supervisors ask their employee to print the certificate to validate seminar completion.

What if I complete the Diversity and Harassment on-site but my Workplace Answers link displays Diversity and Harassment as incomplete? When an employee attends the on-site seminars, the Office of University Training staff records participation and credits the employee for the training on the Workplace Answers site. This process takes 2- 3 days. If you continue to see training incomplete and have attended the on-site training, please email training@uca.edu and we will take care of the discrepancy.

What if I lose the Workplace Answers email and/or personalized  link to the online trainings?

Please email training@uca.edu and we will email you the personalized link.

Will I get paid if I complete the training outside of normal working hours?

No. The employee should complete the trainings (on-site and online) during the employee’s shift and normal working hours. For online training, if a computer is not available in that particular department, computers can be accessed in the UCA library. If you complete the trainings after hours, no additional compensation will be provided.

Further questions? Contact Charlotte Strickland, Director of Professional Development and Training at 450-3135 or Graham Gillis, Associate VP Human Resources at 450-5051.