Educational Technology Competency Exam

The Educational Technology Competency Exam consists of four sections:

  • Microsoft Excel 2013
  • Microsoft PowerPoint 2013
  • Microsoft Word 2013
  • Basic Computer Literacy and Information Literacy Concepts

Note:  The test is currently based on Office 2013.  This is subject to change as later versions become available.

Beginning January 2015, the Basic Computer Concepts section of the exam will be revised to include scenario-based questions, similar to the Word, Excel, and PowerPoint sections.

Testing Schedule & Registration

The Educational Technology Competency Exam is currently being offered in the Technology Learning Center. The exam must be taken in the TLC (Mashburn Suite 102) between the hours of 9:00 AM and 3:00 PM, Monday through Friday. Testing is not available during UCA observed holidays/breaks. Testing seat availability will be on a first-come, first-serve basis and the cost of the exam is $20 (plus tax).

You must purchase the access code from the UCA Bookstore.
Be sure you are given an instruction sheet when you purchase the code.

Do not activate this code until you are ready to take the exam
and are at the Technology Learning Center.

Once an access code is purchased and activated, the student will be allowed two weeks to complete the exam. The student may take all sections of the test at once or take one section at a time during the allotted two weeks. The Technology Learning Center is not responsible if you register for the wrong course or do not complete the test within the access period.

Please contact the TLC at (501) 450-3400 or for more information.

Retake Policy

Beginning January 2015, students will have the opportunity to retake the ETCE a second time. During your second attempt, you will have two chances to pass each of the four sections of the exam within a two week period.


  1. You MUST purchase a new exam code from the UCA Bookstore.
  2. You MUST wait two months from your initial attempt before you will be able to try again.
  3. If you initially took the Office 2013 version of the exam offered Fall 2014, your passing scores will carry over.
  4. Scores from previous versions of the exam are non-transferrable due to the differences in material.
  5. Scores and attempts will be maintained in a database by the TLC technology specialists.

If you are interested in retaking the ETCE, please see Adam Stone or Ashton Hankins for more information.

Study Guide, Tutorials, & Software

ETCE Study Materials Website

After obtaining a login for the site above, you will find a study guide for the Concepts portion of the test, as well as study materials for Office 2013 Word, Excel, & PowerPoint. These materials include access to PowerPoint slides, providing a general overview of the concepts and procedures on which you will be tested. The study materials can be accessed from off campus.

UCA has now transitioned to Microsoft Office 2013. Access to the Microsoft Office 2013 software is available in computer labs across campus (e.g. - Technology Learning Center lab in Mashburn 102; Torreyson Library).

A fully functional 60-day free trial version of the Microsoft Office 2013 software is available here. Please note that this software is only compatible with PCs running Windows 7 and higher. There is no longer a free trial available for Office 2010 since Office 2013 became available.*

A fully functional 30-day free trial version of Microsoft Office 365 Home Premium is available here. Office 365 Home Premium is a subscription based service offered by Microsoft for $9.99/month or $99.99/year. This subscription provides users with access to the latest versions of Office on up to 5 PCs or Macs. Please check the Office 365 website for more information.*

Microsoft Office 365 ProPlus will be available at no cost to UCA students beginning August 11, 2014. It includes access to all of the online Office apps as well as five (5) installations of Office on any combination of PCs, Macs, and five (5) installations on iOS, Android, or Windows Phone mobile devices. Computers and/or mobile devices must connect to the Internet at least once every 30 days to maintain their licenses.*


*Information and websites provided are subject to change. Please contact the TLC at if any of the links above fail to work.