General Information

Appointments

Most appointments can be made by accessing the Online Appointment Scheduling system found at the left of your screen.  If you do not see a specific reason listed for your visit, please contact our office at 501-450-3136 so we can assist you with your appointment needs.  An appointment reminder will be sent to your UCA email address for your convenience.

Appointments for Women's Health, STD concerns, and Physicals will need to be scheduled in person or over the phone.

All patients must present a valid UCA ID when requesting services.

If you decide you cannot keep your appointment, please allow someone else the opportunity to seek care.  We ask that you call our office BEFORE your scheduled visit so we can find a better time to help you.  A $20 No Show charge will be expected from you if you miss appointment.

Confidentiality and HIPAA

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that we make all of our patients aware of our Confidentiality Policy.  This policy describes how medical information about you may be used and disclosed and how you can get access to your medical information.

Excuses For Missing Class

Students are expected to communicate with their instructors about reasons for missed classes.  Medical excuses are not provided to students except in special circumstances.

Insurance for Services Off Campus

Each semester a $65 Student Health Fee is included in your tuition which makes you eligible to use most of our services for FREE.  Some of our services, such as a TB Skin test, require we charge a small fee for the cost of replacement supplies.

Students requiring off-campus health care including physician appointments, tests, and prescriptions are responsible for their own transportation, fees, and charges.   If you need health insurance coverage we recommend the Insurance Marketplace through US Department of Health & Human Services .  Enrollment information can be found on their website at http://www.hhs.gov/healthcare/insurance/index.html

Other Helpful Information

Students who require special services are encouraged to notify the SHS prior to the first day of class each semester.