Major Field Tech Services
- Assist with questions and problems relating to the use of networked microcomputer systems.
- Install, configure, and support networked microsystems.
- Install, configure, and support networked computer software.
- Activate new connections to network.
- Troubleshoot network connections that are not working properly.
- Work with other IT staff members to analyze, identify, and resolve network problems.
- Promote goodwill and professional customer relations within the campus community.
- Staff the IT computer support HelpDesk as needed in a professional and skillful manner.
- Assist MAC users with hardware and software issues.
- Provide tech support in dorms in the absence of dorm technician.
- Assist infrastructure person with new building wiring projects.