Computer models fall under limited support when parts for them are no longer available from the vendor. Currently this occurs five years after the end of the manufacturing cycle for Dell and Lenovo. Since parts are no longer available support will be limited to printer setup, virus scans, Helpdesk phone support and disk imaging (data files can be saved when imaging).
Dell Desktop Computers *End of Support Is Approximate
| Model | Full Support | Limited Support |
| Optiplex GX260 | No Longer Supported | |
| Optiplex GX270 | No Longer Supported | |
| Optiplex GX280 | No Longer Supported | |
| Optiplex 320 | No Longer Supported | |
| Optiplex 520 | No Longer Supported | |
| Optiplex 620 | July 2012 | July 2013 |
| Optiplex 745 | July 2012 | July 2013 |
| Optiplex 330 | July 2013 | July 2014 |
| Optiplex 360 | July 2014 | July 2015 |
| Optiplex 755 | July 2015 | July 2016 |
| Optiplex 740 | July 2015 | July 2016 |
| Optiplex 380 | July 2016 | July 2017 |
| Optiplex 580 | July 2017 | July 2018 |
| Optiplex 790 | July 2017 | July 2018 |
| Optiplex 3010 | July 2018* | July 2019* |
| Optiplex 7010 | July 2018* | July 2019* |
Apple Supported Operating Systems
|
Operating System |
Full Support |
Limited Supported |
|---|---|---|
| 10.3 (Panther) | No Longer Supported | |
| 10.4 (Tiger) | No Longer Supported | |
| 10.5 (Leopard) | July 2014 | July 2015 |
| 10.6 (Snow Leopard) | July 2016 | July 2017 |
| 10.7 (Lion) | July 2017 | July 2018 |
| 10.8 (Mountain Lion) | July 2018* | July 2019* |
IBM/Lenovo Laptops *End of Support Is Approximate
|
Model |
Full Support |
Limited Support |
|---|---|---|
| ThinkPad A31p | No Longer Supported | |
| ThinkPad R40 | No Longer Supported | |
| ThinkPad R50 | No Longer Supported | |
| ThinkPad R51 | No Longer Supported | |
| ThinkPad R52 | No Longer Supported | |
| ThinkPad R60 | No Longer Supported | |
| ThinkPadR61 | July 2012 | July 2013 |
| ThinkPad R61i | July 2013 | July 2014 |
| ThinkPad T61p | July 2013 | July 2014 |
| ThinkPad R500 | July 2015 | July 2016 |
| ThinkPad T510 | July 2016 | July 2017 |
| ThinkPad T520 | July 2017 | July 2018 |
| ThinkPad T530 | July 2018* | July 2019* |
| ThinkPad X60 Tablet | July 2014 | July 2015 |
| ThinkPad X61 Tablet | July 2014 | July 2015 |
| ThinkPad X200 Tablet | July 2016 | July 2017 |
| ThinkPad X201t Tablet | July 2017 | July 2018 |
| ThinkPad X220t Tablet | July 2017 | July 2018 |
| ThinkPad X230t Tablet | July 2018* | July 2019* |
| IdeaPad S10e | July 2013 | |
| IdeaPad S10-3 | July 2014 | |
| IdeaPad X130e | July 2015* | |
| IdeaPad X131e | July 2016* |
Dell Laptops *End of Support Is Approximate
|
Model |
Full Support |
Limited Support |
|---|---|---|
| Latitude D410 | No Longer Supported | |
| Latitude D800 | No Longer Supported | |
| Latitude D420 | No Longer Supported | |
| Latitude D430 | No Longer Supported | |
| Latitude D600 | July 2012 | July 2013 |
| Latitude D620 | July 2012 | July 2013 |
| Latitude D630 | July 2013 | July 2014 |
| Latitude D810 | July 2014 | July 2015 |
| Latitude D820 | July 2014 | July 2015 |
| Latitude D830 | July 2014 | July 2015 |
| Latitude E6500 | July 2015 | July 2016 |
| Latitude E4300 | July 2015 | July 2016 |
| Latitude E6510 | July 2016 | July 2017 |
| Latitude E4310 | July 2016 | July 2017 |
| Latitude E6520 | July 2017 | July 2018 |
| Latitude E6320 | July 2017 | July 2018 |
| Latitude E6530 | July 2018* | July 2019* |
| Latitude E6330 | July 2018* | July 2019* |
Limited Support
- Virus Scans
- Imaging
- Printer Setup
- Save Files
- Questions on how to use applications
- Helpdesk Phone Support