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Spring Semester
The Spring Semester has begun and its time for classes. Whether you are returning or starting your school year, we encourage you to continue to visit or call us. Recommendations listed below to help you.
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Visit the Information Technology Help Desk
We welcome you to come and visit the Information Technology Help Desk. We are located in Burdick Hall room 106 on the first floor. If you would like to contact us, our number is (501) 450-3107. The IT Helpdesk email address is helpdesk@uca.edu.
Check Your Internet Connection
If you have your own laptop or computer, we recommend you make sure that you can access the internet on UCA’s network. When connected you will have access to the Internet, but access to the networked applications that are in the computer labs is not available.
On-Campus Computer Labs
There are a number of computer labs around campus that are available at various times for student use. Two of these labs are maintained by the Computer Services department, the rest are maintained by other departments.
View On-Campus Computer Lab Locations
View and Download the UCA Campus Map
| Network Accounts All registered students at UCA have a network account setup automatically. There is no need to request your account. Student account names are automatically generated by the Banner system and are permanently assigned. Note: Soon after the beginning of each semester the network accounts for students no longer enrolled are deleted. If you have changed your student ID or your name since your account was first created, your account will be deleted even though you may still be enrolled.To use your account you will need to know your account name and your password.
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| UCA Network Access If you are living on campus in the residence halls and have your own computer you can connect it to the UCA campus network. When connected you will have access to the Internet, but access to the networked applications that are in the computer labs is not available.If you decide to connect your computer to the UCA network, remember that it is entirely voluntary. You will be accountable for actions performed from your computer. If your computer is affected in an adverse way by being connected to the network, UCA is not responsible.The Information Technology Department will make every effort to ensure that the network connection in your room functions.If you are having trouble with your network connection, contact the Information Technology Help Desk. Accessing The Network Routers and wireless routers/access points will not be allowed in residential housing.
These devices interfere with the campus network. Desktop Wireless adapters are not supported. |
| Setting Up Your Computer There is no charge to connect your computer to the UCA campus network, but the setup and maintenance of your computer is your responsibility. UCA technical staff is not authorized to perform any type of work on your computer. If the installation of an ethernet adapter is necessary for your computer you can setup your computer yourself, but it is recommended that you take your computer to a service center of your choice (check the Yellow Pages) for the installation and configuration of your Ethernet adapter. |
| Sophos Anti-Virus UCA offers Sophos Anti-Virus Protection. It is the campus wide anti-virus protection application. The application is available to students living on the UCA campus. Recieve Security information that can help protect your computer from viruses, spyware, phishing, etc. |
| Accessing Your Student Email Student email system is GroupWise. GroupWise is a robust, dependable messaging and collaboration system that connects you to your universal mailbox anytime and anywhere. We will find features within GroupWise that will help you view, organize, and send your email(s) to your needs. Students can access their student mail at http://bearmail.uca.edu.Learn more about Student Email POP Your Emails To Mobile Device iPhone – Setup Instructions for Student POP |
| The UCA Web Usage and Computer policies can be viewed by the provided links: UCA Web Usage Policy UCA Computer Use policy |