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Information Technology

Desktop Support

The IT Desktop Support division provides technical assistance to end users of IT services. This includes telephone, on location and depot support. Some level of assistance is available to all areas of the UCA campus.

Services
Helpdesk
iPrint
Microsoft Campus Agreement
Software and Downloads
Sopho Anti-Virus
Supported Computer Models
Technicians
Workroom

Forms

Install a New Data Line
Connect an Existing Data Line

Related Information
Purchase a Printer
Add a Printer to Windows XP
Student Computer Recommendations
Minimum Specifications for Office Workstations
Network Access in UCA Residence Halls
Network Access in UCA Aparments
Internet Trouble-Shooting Procedures
View the IP address for a Local Area Connection?
View the IP address for a Wireless Connection?

Information Technology

  • Calendar
  • Divisions and Services
    • Administrative
      • Help Desk
    • Audio Visual
      • Equipment Loan
      • Technology Plaza
      • Viewing Room
    • Banner
      • Argos
      • CORE
      • Internet Native Banner(INB)
      • Operational Data Store/Enterprise Data Warehouse
      • Self-Service Banner (SSB)
      • WorkFlow
    • Desktop Support
      • Help Desk
      • iPrint
      • Microsoft Campus Agreement
      • Software and Downloads
      • Sophos Anti-virus
      • Supported Computer Models
      • Technicians
      • Workroom
    • Distance Education
      • Blackboard
      • Centra
      • Distance Education Help and Support
      • Respondus 4.0 (For Instructors)
      • Respondus LockDown Browser
      • SafeAssign - Manual for Instructors
      • SafeAssign - Manual for Students
      • Tegrity
      • Video Conferencing
    • Networking
      • Accounts
      • Data Backup
      • GroupWise
      • iFolder 3
      • iPrint
      • Listservs
      • NetStorage
      • Pool Drives
      • Security
      • Storage Information
      • Student GroupWise Email
      • Wireless
    • Programming
  • Forms
    • Blackboard Request Form: Request Courses, TA's, Changes, etc.
    • Connect To An Existing Dataline Already Connected To The Network
    • Departmental Mailbox
    • Guest Access Request
    • Install A New Data Line
    • IP Address Assignment
    • Microsoft Campus Agreement
    • Present A Presentation/Video At The Technology Plaza
    • Request A New Faculty and Staff Network Account
    • Request A Faculty and Staff Network Account Removal
    • Student Worker/Graduate Assistant Access
  • Help Desk
    • GroupWise
    • IT Location
    • Self HelpDesk
    • Training Sessions
      • iFolder 3 Training
      • GroupWise Basics Training
      • GroupWise Calendaring and Task Management Training
      • Sophos Anti-virus/Spyware Training
      • Training Sessions Location
  • IT Staff
  • Policies and Standards
    • Copper Data Colors
    • Data Fiber Infrastructure
    • Device Restrictions
    • Department Resources Provided by IT
    • Establishing System Passwords
    • Safeguarding System Passwords
    • Minimum Specifications For Office Workstations
    • Supported Computer Models
    • Technology Equipment Standards
    • UCA Board of Trustees Computer Use Policy
    • UCA IT Policy Establishment Procedure
    • UCA Board of Trustees Web Policy
  • Students
  • Technology Purchases
    • Desktops
      • Optiplex 580
      • Optiplex 790
    • Laptops
      • Latitude E6320
      • Latitude E6520
      • Thinkpad T520
    • MACs
    • NetBooks
      • Thinkpad X130e
    • Printers
    • Projectors
      • M300X
      • NP350X
    • Tablets
      • Thinkpad X220t

Information Technology

Burdick Hall (BH) 106
Email: helpdesk@uca.edu
Phone: (501) 450-3107.
 
Helpdesk Login

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