IT provides some resources designated for use by particular departments. Examples of designated resources would include a department email mailbox or a shared storage area on a network server (pool drive). Access to these resources are naturally limited to the individuals specified by the department to which the resource is assigned. Frequently we receive requests for access to department resources from multiple members of a department. For security reasons access to department resources may be requested only by the department head or a representative designated by such. Requests made by other individuals cannot be honored. To designate a representative, the department head may send an email to the IT Helpdesk (firstname.lastname@example.org).