Information Technology

News & Updates
Blackboard 9.1
The UCA campus has made the transition of using the new Blackboard 9.1. Faculty may use the old version just for the May Intersession, but all faculty who have attended the 9.1 training will be able to start using the new version after May 10th. If you plan to continue using Blackboard, and have not done so already, please sign up for faculty training with the Instructional Development Center at http://uca.edu/idc/blackboard-training-events/

Wireless Networking in the Library
Frequent (and necessary) layout changes in the Torreyson Library sometimes impacts the effectiveness of the wireless network availability in the building. A project is now underway to try and enhance the wireless service to the point where future changes will have less, or possibly even no impact on the quality of this service. Preliminary work has been done, and equipment ordered. Implementation should begin within a few weeks.

Helpful Information
UCA Supported Computers
The Information Technology department has provided a page for Limited and Supported Computers. The page list the expiration dates of all full supported, limited supported, and non supported computers owned by UCA.

Some Things Cannot Last Forever
The following desktop and laptop computers will no longer be supported by the UCA IT department July 2013.
Desktop Computers
Optiplex 620
Optiplex 745

Laptop Computers
ThinkPadR61
Latitude D600
Latitude D620
View the Supported Computer Models

Training Sessions
The Information Technology Department offers training for GroupWise Basics and GroupWise Calendaring and Task Management. The dates for the sessions can be viewed on the IT Calendar. If you are interested in attending a session(s), contact the IT Help Desk to sign up.

Network Maintenance
Network Maintenance tasks are performed every Friday at 5:30 p.m.

IT Calendar at a Glance
GroupWise Calendar
10:00 a.m. – 11:30 a.m.
Burdick Hall 218
June 14, 2013
Contact the Help Desk to signup for the class.

IT Newsletter

IT Help Desk	Students	Faculty/Staff
MyUCA	Technology	Email

Information Technology Help Desk
The Information Technology Help Desk exists to better respond to your requests and to schedule necessary service. We welcome you to contact us at 501.450.3107 or email us at helpddesk.uca.edu.

Some Services Provided By IT
Centra: Online classroom presentations
Computer Security: Secure your computer.
iFolder: Share your files between computers.
Large File Transfer: Too big for email? Use the large file transfer service.
Downloads: Applications you can use for your computer.
Self Help Desk: Information to solve your computer problem.
Password self-Service: Change your password online.
Teamviewer: Remote help for Windows or Mac.

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