First Security Bank – Internship

Job Location:  Searcy, AR
Job Title: Summer 2018 Help Desk Intern
Pay: TBD

Preferred Qualifications:

  • Excellent customer service and communication skills
  • PC hardware troubleshooting
  • Windows Operating Systems
  • Microsoft Office

Job Summary:

  • The Help Desk Intern will learn some of the many facets of Information Services and Technology along with gaining hands on working experience.
  • Log help desk request into tracking system as reported by users
  • Answer telephone, email, and walk up requests for technical support
  • Assist users with Level I Help Desk issues such as password resets and fax, printer, and copier problems
  • Setup and configure new PC’s
  • Troubleshoot and repair PC hardware problems
  • Assist users with software issues
  • Work on other special projects as defined by the IT Systems Manager

 

How to Apply:  If you wish to apply, please contact Sarah Chandler at 501-278-2125 to set up a time to complete an application