Senior Billing Speicalist – Delta Dental of Arkansas

Location:  Little Rock, AR
Job Title:  Senior Billing Specialist
Annual Salary:  $32,000

Job Summary:
Assists in setting up and maintaining group premium billings via claims system or company website; maintains delinquent accounts and collections; enters eligibility, changes to existing eligibility and relate eligibility status correctly to both internal and external customers; serves as back up for Billing Team Leader to give support on unusual/complex billing questions that require additional approval.

Primary Job Responsibilities:
1. Reconciles payments received through lockbox ensuring proper posting in A/R based on generated billing.
2. Supports groups with online billing by troubleshooting technical problems, educating end user on site functionality and reconciling billing differences with back end system.
3. Maintains delinquent accounts and appropriate collection procedures and documentation.
4. Performs standard audits of payments or eligibility received to effectively resolve differences by researching historical data as necessary; produces off cycle recalculated bills on demand.
5. Keys eligibility for assigned groups per documentation received in lockbox; maintains accuracy of 98% or above.
6. Runs delinquency processes and oversees letters distributed for review and mail out.
7. Requests removal of groups from hold status for proper claims processing.
8. Maintains errors reports generated by loading electronic eligibility and resolves issues with groups to prevent errors going forward.
9. Serves as Billing Team Leader backup ensuring auditors are fully supported and answers complex billing questions that require additional approval.
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

How to Apply: