Network Technician – Delta Dental of Arkansas

Location:  Sherwood, AR
Job Title:  Network Technician
Annual Salary:  $43,000

A million smiles must know something! For more than a quarter of a century, Delta Dental of Arkansas has been providing innovative, high quality and affordable dental and vision benefits for employers and individuals in Arkansas. We have been voted one of Arkansas’ Best Places to Work five years in a row and are now recruiting great people like you to start a career with us!

Some of the great benefits Delta Dental offers:
• Competitive pay with bonus opportunities
• Excellent insurance package including fully paid dental, short term disability, long term disability, and life insurance
• Education assistance
• 401(k) matching and profit sharing plan

This person would be part of our Technical Services team and would be responsible to ensure the stable operation of the in-house computer network; resolves end user hardware and software computer problems in a timely and accurate fashion.

Primary Job Responsibilities:
1. Provide advanced support for designing, evaluating, configuring, installing, troubleshooting, and repairing all PC hardware platforms, IP phones, printers, peripherals, desktop applications, PC operating systems, and all future software releases.
2. Support the corporation’s computing environment by providing support and training to end-users.
3. Assist with the development of policies and procedures and ensure they are being followed.
4. Participate in managing hardware and software inventory and availability.
5. Administer and maintain server availability which includes participation in on-call rotation and patch management processes.
6. Administer and maintain Windows and HP-UX system backups and recovery processes.
7. Provide Active Directory, DNS/DHCP, mobile device, secure FTP, secure messaging and web content filtering administration and support.
8. Participate in disaster recovery preparedness by ensuring the allocated workstations are properly maintained.
9. Proactively assesses potential items of risk and opportunities of vulnerabilities in the network.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

How to Apply: Website